Renee Jackson
Crestview,FL
Summary
Flight Attendant with strong dedication to safety and customer service. Smart and polished with dynamic interpersonal skills. Known for excellent service and friendly, personable attitude.
Flexible hard worker ready to learn and contribute to team success.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every passenger a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
CSA
Trego Dugan/Alligent Air
Destin, Florida
02.2026 - Current
- Assisted customers with inquiries regarding flight schedules and reservations.
- Provided guidance on airline policies and procedures to enhance customer experience.
- Assisted customers with inquiries and resolved issues promptly.
- Provided product information and recommendations to enhance customer experience.
- Processed orders, returns, and exchanges efficiently and accurately.
Health Care Aide
A1 Transportation
Crestview, Florida
08.2024 - 01.2026
- Monitored client health and reported changes to nursing staff promptly.
- Assisted clients with daily living activities and personal care needs.
- Coordinated transportation for clients to medical appointments and therapies.
Manager
Red Lobster
Fort Walton Beach, Florida
08.2023 - 08.2024
- Managed daily restaurant operations and ensured compliance with health standards.
- Trained and mentored staff to enhance service quality and teamwork.
- Coordinated scheduling to optimize labor efficiency during peak hours.
Server/ Certified Trainer
Red Lobster
Fort Walton Beach, Florida
03.2013 - 08.2024
- Promptly served all food courses and alcoholic beverages to guests.
- Checked on guests to ensure satisfaction with food and beverage service.
- Conducted training sessions for new and existing employees to enhance their skills.
Flight Attendant
CommutAir
Houston
08.2021 - 08.2022
- Ensured passenger safety through thorough pre-flight checks and safety briefings.
- Assisted passengers with boarding, seating, and luggage storage procedures.
- Delivered in-flight services, including meal distribution and beverage offerings.
Server/ Manager
Denny’s
Los Angeles, USA
08.2011 - 10.2014
- Ran restaurant according to policy and procedures.
Education
Associate of Arts - Administration
Phillips Junior College
CarsonSkills
- Spanish as a second language
- Point of Sale (POS) system Operation
- Food Safety Understanding
- Advanced problem solving
- Organizational skills
- Works well under pressure
- Extensive hospitality background
- customer service
- Passenger assistance
- Emergency care
Awards And Acknowledgements
Outstanding Employee, at store #6327 for Connective Positive Guest Surveys, 2013 - Present
Timeline
CSA
Trego Dugan/Alligent Air
02.2026 - Current
Health Care Aide
A1 Transportation
08.2024 - 01.2026
Manager
Red Lobster
08.2023 - 08.2024
Flight Attendant
CommutAir
08.2021 - 08.2022
Server/ Certified Trainer
Red Lobster
03.2013 - 08.2024
Server/ Manager
Denny’s
08.2011 - 10.2014
Associate of Arts - Administration
Phillips Junior College