Renee Joseph
Tulsa,OK
Summary
Intellectual and customer-focused professional with extensive experience at Saint Francis Healthcare System. Proven ability in relationship building and time management, fostering loyalty among patrons. Adept at operating espresso machines and ensuring high-quality service, contributing to increased customer satisfaction and repeat business. Recognized for reliability and commitment to work performance.
Overview
8
8
years of professional experience
Work History
Barista
Saint Francis Healthcare System
07.2019 - 12.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained regular and consistent attendance and punctuality.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Used POS system to accurately enter orders and process payments.
Supervisor
Sodexo Food Service for Student Union Hall at TU
08.2016 - 05.2019
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Collected, arranged, and input information into database system.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Education
High School Diploma -
Will Rogers High School
Tulsa, OK05-1983
Timeline
Barista
Saint Francis Healthcare System
07.2019 - 12.2024
Supervisor
Sodexo Food Service for Student Union Hall at TU
08.2016 - 05.2019
High School Diploma -
Will Rogers High School
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