Dedicated direct support professional with expertise in medication administration and creating positive client environments. Demonstrates ability to engage clients through humor while addressing individual needs, resulting in enhanced well-being. Strong multitasking and customer service skills ensure memorable experiences for clients. Independent and team-oriented worker with a proactive approach and quick adaptability, focused on supporting organizational objectives.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Direct Support Professional
REM Ohio
Fostoria, Ohio
07.2015 - Current
Delivered direct care to individuals with intellectual and developmental disabilities, enhancing their engagement in activities of daily living.
Supported individuals with daily living activities and personal care needs.
Maintained a safe, supportive environment for individuals with developmental disabilities.
Facilitated recreational activities to promote client well-being and community engagement.
Accompanied individuals on outings to promote independence and integration into the community.
Supported individuals in acquiring and practicing new skills to promote personal growth.
Followed care plan and directions to administer medications.
Established strong, trusting rapport with clients to ensure quality care and support during daily activities.
Modeled appropriate responses and reinforced desired behaviors to promote positive behavior among clients.
Assisted with planning and coordination of activities and outings based on individual needs.
Provided transportation assistance for clients to attend appointments and social events.
Maintained clean and well-organized environment for client happiness and safety.
Documented current patient information to update vital signs, behaviors, and eating habits.
Developed relationships with families of those receiving services to ensure continuity of care.
Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
Planned and prepared healthy meals and snacks for clients.
Maintained detailed records of services performed on clients.
Security Officer
Allied Universal Security Services
Findlay, Ohio
10.2015 - 11.2020
Monitored premises to ensure safety and security of personnel and property.
Responded promptly to alarms, coordinating with local authorities during emergencies.
Conducted regular security patrols of facility grounds, parking lots, and perimeter areas.
Investigated suspicious persons or vehicles on premises and contacted authorities.
Implemented effective access control measures to manage visitor entry and exit.
Trained new security personnel on protocols and emergency procedures to ensure readiness.
Maintained detailed logs of daily activities, incidents, and observations for reporting purposes.
Provided exceptional customer service by addressing inquiries and concerns from visitors.
Checked in truck drivers upon arrival, ensuring proper documentation was completed, documenting the inbound trailer number, their pickup numbers on the logs
Recorded the pickup number accurately in the system to maintain tracking consistency. and the inbound trailer number in the system correctly
Communicated with the employees in the warehouse on location and completion time of loads not completed.
Logged the correct trailer number at the designated dock to facilitate efficient loading. at the correct dock.