Summary
Overview
Work History
Education
Skills
Timeline
Generic

Renee Lopez

Kyle

Summary

Devoted Care Provider, providing exemplary service to individuals in residential care environments with utmost respect and consideration. Supportive care professional, monitoring client behaviors and encouraging participation in healthy activities as noted within care plan. Deliberate role model, demonstrating healthy behavior for daily living and social interactions.

Overview

25
25
years of professional experience

Work History

Caregiver, Special Needs

Morning Star
01.2016 - 10.2019
  • Worked with individuals with special needs to increase social skills and independence.
  • Developed strong crisis management skills, working proactively to diffuse challenging situations and maintain a calm, supportive environment for special needs individuals.
  • Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
  • Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
  • Provided assistance to individuals with disabilities by helping with activities of daily living.

Customer Care Representative/Retail Sales Associate

Wal-Mart Supercenter
05.2012 - 08.2016
  • Navigated multiple computer systems and applications to find information.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.

Customer Service Representative

StarTek
11.1994 - 06.1998
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Showcased effective leadership qualities when assigned small-scale projects or tasks requiring team coordination for successful completion.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Education

Associate of Arts - Lakota Studies

Oglala Lakota College
Kyle, SD
05.2024

Skills

  • Personal Care Homemaker
  • Critical Thinking
  • Seizure Management
  • Diet and Nutrition
  • Wound Care

Timeline

Caregiver, Special Needs

Morning Star
01.2016 - 10.2019

Customer Care Representative/Retail Sales Associate

Wal-Mart Supercenter
05.2012 - 08.2016

Customer Service Representative

StarTek
11.1994 - 06.1998

Associate of Arts - Lakota Studies

Oglala Lakota College

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Renee Lopez