Summary
Overview
Work History
Education
Skills
Timeline
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Renee Mahoney

Clarendon Hills,IL

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

24
24
years of professional experience

Work History

Sales Associate Specialist

Hinsdale Flower Shop
03.2013 - 10.2023
  • Managed daily sales for custom floral arrangements via the phone, email Teleflora DOV POS system or in person
  • Arranged floral arrangements and decorations for the storefront for peak holidays, such as Valentines Day, Christmas and Mother's day to increase increase company profits
  • Managed stores delivery orders and drivers to ensure our customers received their order in a timely matter
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers in our store to help ascertain their sentiments of expression through flowers and help them fulfill them.
  • Trained new sales associates to be knowledgeable on our products, professional phone etiquette, and how to upsell our products.
  • Proficient in DOV POS Teleflora.
  • Increased sales revenue by building strong customer relationships and providing tailored product recommendations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Contributed to a positive work environment by collaborating with team members and offering support when needed.

Interior Designer

Studio H Designs
01.2000 - 05.2004
  • Provided exceptional customer service throughout the entire design process, ensuring timely communication with clients at all stages.
  • Collaborated with contractors and suppliers for smooth execution of design plans.
  • Presented compelling design proposals to clients, securing new projects and repeat business.
  • Selected furniture, lighting and accessories to enhance design concepts.
  • Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.
  • Developed space planning concepts, color palette selections, and textile presentations.
  • Oversaw installation of finishes, furniture and other design elements to control final product.
  • Gained strong leadership skills by managing projects from start to finish.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.

Education

Bachelor of Arts - Interior Design

Harrington College of Design
Chicago, IL
05.2000

Associate of Arts - Liberal Arts And General Studies

Kirkwood Community College
Cedar Rapids, IA
11.1993

Skills

  • Suggestive Selling
  • Decision-Making
  • Organization
  • Positive Customer Engagement
  • Inventory Management
  • Order Processing
  • Retail Merchandising
  • Honest and Dependable
  • Attention to Detail
  • Team Cooperation

Timeline

Sales Associate Specialist

Hinsdale Flower Shop
03.2013 - 10.2023

Interior Designer

Studio H Designs
01.2000 - 05.2004

Bachelor of Arts - Interior Design

Harrington College of Design

Associate of Arts - Liberal Arts And General Studies

Kirkwood Community College

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Renee Mahoney