Renee Marie Cauble
Higden,AR
Summary
Customer service expert with a proven track record in enhancing client experiences through strong communication and organizational skills. Experience in cash handling and operational efficiency, coupled with a commitment to teamwork and problem resolution, supports successful outcomes in various service environments.
Overview
12
12
years of professional experience
Work History
Digital Shopper
Walmart
Heber Springs, AR
10.2025 - Current
- Served up to 8 customers for online orders
- Scanned items and organized them in correct totes
- Guided customers in locating products
Independent Contractor/Shopper/Delivery Driver
Spark
Heber Springs, AR
03.2025 - 10.2025
- Delivered items from Walmart, ensuring timely service and satisfaction through exceptional customer care.
- Arrived at assigned locations punctually, enabling prompt service and enhancing customer experience.
- Unloaded delivery items at designated locations, ensuring accuracy and efficiency in delivery process.
- Scan label to confirm correct customer
- Take picture of where items were left and confirm delivery
Crew Member
McDonald's
Heber Springs, AR
08.2024 - 02.2025
- Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Efficiently operate cash register, accurately handling transactions and providing correct change to customers
- Demonstrate strong communication skills by effectively conveying information about menu items to customers
- Resolved customer concerns or complaints promptly, enhancing customer satisfaction
- Collaborated with team members to streamline workflow during busy periods, managing time constraints effectively
- Contribute to a positive work environment by fostering teamwork among crew members through effective collaboration
- Monitored stock levels and notified supervisor for timely inventory replenishment
Club Manager
Benevolent Order of the Dragonfly Lodge 2
Fredericksburg, VA
03.2024 - 07.2024
- Emptied electronic pull-tab machines daily to ensure operational readiness.
- Counted cash from machines and prepared deposits for secure handling.
- Reconciled cashouts from prior night and ensured cash balance met operational standards.
- Employee Scheduling.
- Cashed out winning tickets.
- Took deposits to the bank Monday through Friday and got change if needed.
- Swept & Mopped in the morning.
- Non Profit Private Organization
Account Manager/Office Manager
Powerhouse VA
Colonial Heights, VA
04.2018 - 03.2024
- Maintained high customer service satisfaction through proactive strategies addressing needs and resolving concerns, processed electronic check deposits.
- Responded to customer telephone inquiries efficiently.
- Offered customer service and assisted customers, paid attention to special needs & wants.
- Supported customer service representatives by addressing account-related issues and concerns to enhance team efficiency.
- Handled getting customers their quarterly numbers for Gaming Commission reports.
- Resolved issues with electronic pull-tab machines, point of sale systems, and cashier terminals to ensure smooth operations.
- Assisted attendees with inquiries during special events.
- Worked with private organizations such as Moose lodges, Elks Lodges, American Legions, VFW's, Eagles Club. & Benevolent Order of the Dragonfly.
- Supported operations in charitable gaming manufacturing.
Office Manager/Account Manager
Newmarket Entertainment
Fredericksburg, VA
05.2016 - 04.2018
- Managed phone communications, processed invoices, prepared machines for installation, ordered office supplies, and handled electronic daily check deposits.
- Maintained customer service satisfaction with forward thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer telephone inquiries promptly to enhance service experience.
- Provided customer service by assisting with inquiries and addressing individual needs.
- Resolved issues with electronic pull-tab machines, point of sale, and cashier terminals.
- Organized promotional events and attended conventions for various fraternal organizations, enhancing community engagement.
- Worked with private organizations such as Moose lodges, Elks Lodges, American Legions, VFW's, & Eagles Club.
- Charitable Gaming Manufacturer
Account Manager
V-Tabs
Williamsburg, VA
02.2014 - 05.2016
- Enhanced customer service satisfaction through proactive strategies that addressed needs and resolved concerns.
- Offered customer service and assisted customers; paid attention to special needs or wants.
- Answered customer telephone calls promptly.
- Helped with any issues with the electronic pull-tab machines, point of sale or cashier terminal.
- Assisted with daily electronic check deposits.
- Coordinated promotional events and represented organizations at conventions to strengthen community engagement.
- Partnered with a charitable gaming manufacturer to facilitate community fundraising initiatives.
- Worked with private organizations such as Moose lodges, Elks Lodges, American Legions, VFWs, & Eagles Club.
Education
Diploma - Public Relations
Patricia Stevens Career College & Finishing School
Milwaukee, WI03-1985
High School Diploma -
Marshalltown High School
Marshalltown, IA05-1984
Skills
- Online shopping experience
- Customer service and support
- Digital payment processing
- POS systems
- Promotional campaign planning
- Product recommendation techniques
- Social media marketing
- Marketing materials creation
- Google Workspace
- Excel and Word
- Office proficiency
- Computer literacy
- Email skills
- Text messaging
- Phone communication
- Scheduling expertise
- Organizational abilities
- Multitasking capabilities
References
Available upon request
Languages
English
Professional
Timeline
Digital Shopper
Walmart
10.2025 - Current
Independent Contractor/Shopper/Delivery Driver
Spark
03.2025 - 10.2025
Crew Member
McDonald's
08.2024 - 02.2025
Club Manager
Benevolent Order of the Dragonfly Lodge 2
03.2024 - 07.2024
Account Manager/Office Manager
Powerhouse VA
04.2018 - 03.2024
Office Manager/Account Manager
Newmarket Entertainment
05.2016 - 04.2018
Account Manager
V-Tabs
02.2014 - 05.2016
Diploma - Public Relations
Patricia Stevens Career College & Finishing School
High School Diploma -
Marshalltown High School