- Gardening
- Cooking
- Sewing
- Stained Glass
- Family Bike Rides
- Playing Dungeons and Dragons
- Enjoying the art of cooking and baking, experimenting with recipes.
Hi, I’m
Reneé McNally
Long Beach,CA
Summary
Dynamic learning and development and project management leader with 20 years of experience across healthcare and nonprofit settings. I design and launch scalable training programs, improve processes, and partner with stakeholders to strengthen performance, engagement, and operational results. Known for translating complex needs into practical learning solutions, managing cross-functional projects, and delivering measurable improvements in efficiency, compliance, and team capability.
Overview
21
years of professional experience
1
Certificate
Work History
MobilityDogPasadena, CA
Director of Operations
12.2025 - 06.2026
Job overview
- Built a centralized filing system with RBAC folder structure, improving compliance, version control, and access efficiency by 30% in 6 months.
- Developed Train-the-Trainer guides and educational materials for WAG & PAWS outreach, applying instructional design principles to diverse audiences.
- Coordinated community outreach, event logistics, and staff communications while supporting CEO strategy, operations, and performance tracking.
SCAN Health PlanLong Beach, CA
Project Manager
04.2022 - 10.2024
Job overview
- Directed SCAN Geriatric University from design through launch and HR transition in 9 months, managing content, timelines, and stakeholder alignment.
- Led SNP Model of Care submissions across multiple states for 2 consecutive years, using WBS, risk logs, and change controls to achieve 98%–100% passing scores.
- Built reusable templates, documentation, and workflows that improved training consistency, reduced design time by 20%, and supported scalable delivery.
- Developed a knowledge base that improved participant satisfaction by 30% and strengthened adoption across teams and learning initiatives.
SCAN Health PlanLong Beach, CA
Senior Trainer
01.2019 - 04.2022
Job overview
- Developed a suite of Articulate 360 courses from needs analyses and performance-gap review, improving training effectiveness, learner satisfaction and staff competency by 30%.
- Facilitated virtual and in-person sessions to diverse audiences, achieving 98% satisfaction ratings and stronger stakeholder engagement.
- Tracked participation and satisfaction data to evaluate learning effectiveness and drive a 25% increase in learner engagement within 6 months.
SCAN Health PlanLong Beach, CA
Trainer
03.2015 - 01.2019
Job overview
- Led end-to-end Train-the-Trainer programs for external providers, expanding capacity and ensuring quality through clear, instructionally sound materials.
- Directed onboarding, ongoing education, and professional development programs, reducing onboarding time by 20% within 6 months.
SCAN Health PlanLong Beach, CA
Sr. Executive Assistant/CME Coordinator
01.2005 - 03.2015
Job overview
- Managed CME program lifecycle from planning through evaluation, achieving 100% accreditation compliance and increasing participation by 15%.
- Streamlined office operations by tracking budgets, projects, and executive presentations aligned to strategic goals.
Education
Whittier CollegeWhittier, CA
Bachelor of Arts from English Literature
Skills
- Instructional Design
- Team Building
- Micro-learning
- Motivational Interviewing
- Process Design
- Project Management
- Stakeholder Engagement
- Virtual Training
- Public Speaking
- Creative Problem Solving
- Train-the-trainer
- Program Management
Certification
Six Sigma Green Belt (CSSGB)
Timeline
Director of Operations
MobilityDog
12.2025 - 06.2026
Project Manager
SCAN Health Plan
04.2022 - 10.2024
Senior Trainer
SCAN Health Plan
01.2019 - 04.2022
Trainer
SCAN Health Plan
03.2015 - 01.2019
Sr. Executive Assistant/CME Coordinator
SCAN Health Plan
01.2005 - 03.2015
Whittier College
Bachelor of Arts from English Literature
Interests
Availability
See my work availability
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Available
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morning
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evening
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Accomplishments
Lean Six Sigma Green Belt