RENEE MCNALLY
Corporate Instructor
Long Beach,CA
Summary
Dynamic corporate instructor with demonstrated competencies in developing and delivering in-person, remote and hybrid trainings, interactive workshops, and e-learning content. Exceeding participant expectations by providing an engaging, informative, and collaborative learning experience.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Health Care Services Trainer, Senior
SCAN Health Plan
Long Beach, CA
03.2015 - Current
- Essential contributor of content development and training for 2022 SCAN initiatives: Togetherness Initiative to address loneliness in older adults; and Caregiver Workshops to provide education to unpaid caregivers.
- Designed and implemented effective in-person, remote and hybrid education focused on improving staff knowledge, competence, and performance with communicating and assisting clients to improve access to care and health outcomes.
- Applied project management skills to identify, plan and organize resources required to meet training goals and objectives.
- Planned and executed special “Train the Trainer” events for external clients to maximize education resources to meet the unique health care needs of older adults.
- Collaborated with management and subject matter experts to identify concerns, needs and expectations for staff development and utilized feedback in curriculum development.
- Utilized diverse learning modalities in development of new course content and training programs.
- Applied interpersonal and motivational skills to facilitate program engagement and promote adherence to principles taught during training.
- Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
- Facilitated workshops to support clients with chronic diseases to help develop communication, social and daily living skills.
Continuing Education Coordinator
SCAN Health Plan
Long Beach, CA
10.2008 - 03.2014
- Coordinated large geriatric physician and allied health education events to reduce knowledge gap for general practice physicians and other healthcare professionals in needs of older adults.
- Managed projects for all Continuing Medical Education (CME) activities by developing, organizing, implementing, and facilitating each activity in accordance with accreditation standards and planning committee recommendations.
Sr. Executive Assistant, Chief Medical/Informatics Officer
SCAN Health Plan
Long Beach, CA
01.2005 - 10.2008
- Managed travel itineraries and logistics for accommodations for 5 senior executives
- Reviewed and prioritized all incoming correspondence for CM/IO; researched, composed, edited, and processed all outgoing correspondence, reports, memorandums, and other written material for CM/IO and their direct reports.
- Utilized expert computer skills to streamline office efficiency: maximized impact of executive presentations; documented and tracked budgets and projects.
- Assisted in resolution of internal staff issues and member complaints from initial intake through working with appropriate departments and staff, and ensuring proper action and follow-up
- Concisely executed meeting agendas and minutes for members of board of directors and executive team.
Education
Bachelor of Arts - English
Whittier College
Whittier, CASkills
- Project Management
- Team Building
- Creative learning strategies
- Motivational Interviewing
- Training and Development
- Interpersonal Communication
- Coaching and Development
Certification
- Certified Mental Health First Aid Instructor (Adult), National Council for Mental Wellbeing - May 2023
- Certified Chronic Disease Self-Management Instructor, Self-Management Resource Center - May 2022
Things I enjoy
- Gardening
- Time with family
- Kindness and laughter
- Biking and kayaking
- Playing Dungeons and Dragons
Timeline
Health Care Services Trainer, Senior
SCAN Health Plan
03.2015 - Current
Continuing Education Coordinator
SCAN Health Plan
10.2008 - 03.2014
Sr. Executive Assistant, Chief Medical/Informatics Officer
SCAN Health Plan
01.2005 - 10.2008
Bachelor of Arts - English
Whittier College
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