Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Renee Merrill

Rutland,VT

Summary

With years of experience in the softball world, I understand that there are a lot of moving components working in the background to make everything come together, run smoothly and be profitable. I want to be a part of creating and maintaining the environment for athletes to come together and enjoy the sport as a community. I feel as though this position requires someone who is independent, passionate, honest and driven. Those are all words that I would use to describe myself.

I have personally been playing softball since I was 5 years old. I still hold the homerun record for my hometown little league. I am a well-rounded player and know that what makes a team is the ability to work together. I play the sport avidly throughout the year in many leagues. I have managed many teams, coed and women's. I have run benefit tournaments and had to uphold the high standards of having a safe place to enjoy the game, while enforcing the rules and keeping situations at a minimum level. I would bring that knowledge and experience to the commissioner position.

I have been an active member in the Rutland Recreational Department for over 10 years. I would take great honor in being able to take part in making the softball program grow and improve over the upcoming years.

Overview

17
17
years of professional experience

Work History

Teacher

Homeschooling parent
Rutland, VT
08.2007 - Current
  • Maintained a safe and orderly learning environment for all students.
  • Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
  • Developed and implemented lesson plans based on curriculum objectives.
  • Managed student behavior in classroom by establishing and enforcing rules and procedures.
  • Encouraged critical thinking skills and problem-solving strategies among students.
  • Assessed student performance through tests, quizzes, and other assessments.
  • Supervised students throughout day, both in classroom and outside during breaks.
  • Provided individualized instruction to meet the needs of all students.
  • Teach multiple grade levels.
  • Coordinate field trips to further the learning process
  • Organize and maintain 6-7 subjects for each child that I am currently homeschooling.

Collections Agent

Rent A Center Warehouse & Retail Store
Rutland, VT
01.2008 - 05.2011
  • Negotiated payment plans with customers to ensure timely repayment of debt.
  • Adhered to company policies and applicable laws while collecting debts from customers.
  • Created repayment plans based on account holders' financial status and repayment abilities.
  • Processed payments through various methods such as credit cards, online banking and cash transactions.
  • Identified past due accounts and contacted account holders to arrange payment.
  • Resolved complex issues that arose during the collections process.
  • Placed outbound collections calls daily to approximately 125 account holders.
  • Monitored accounts to identify overdue payments and pursue timely remedies.
  • Updated account status records and collection efforts.
  • Attended weekly meetings with internal departments to discuss progress on collections efforts.
  • Interviewed customers to obtain financial information, payment history and other relevant details.
  • Conducted skip-tracing activities to locate delinquent customers.
  • Participated in training sessions related to new technologies used by the company's collections department.
  • Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
  • Negotiated credit extensions to assist customers in paying overdue accounts.

Education

High School Diploma -

Greenwich Junior-Senior High School
Greenwich, NY
06-2000

Some College (No Degree) - Animal Sciences

Adirondack Community College
Queensbury, NY

Skills

  • Collections Regulatory Guidelines
  • Repayment Negotiations
  • Delinquent Account Management
  • Collections Process Improvement
  • Strong Leader
  • Ability to handle tough situations
  • multi-tasker
  • Willingness and ability to be flexible to change and improvements
  • Problem solver
  • Quick thinker
  • Strong desire to always to my best at any situation

Affiliations

  • Softball many leagues
  • Soccer
  • Hiker

References

References available upon request.

Timeline

Collections Agent

Rent A Center Warehouse & Retail Store
01.2008 - 05.2011

Teacher

Homeschooling parent
08.2007 - Current

High School Diploma -

Greenwich Junior-Senior High School

Some College (No Degree) - Animal Sciences

Adirondack Community College
Renee Merrill