Overview
Work History
Education
Skills
Timeline
Generic

Renee Miano

Cleveland

Overview

25
25
years of professional experience

Work History

Freelance Photographer

Renee's Photography
Lyndhurst
03.2025 - Current
  • Captured high-quality images for various events and client needs.
  • Developed a creative eye by experimenting with different photography styles.
  • Photographed special events, parties, and portraits.

Headhunter

Domino Marketing
Solon
02.2007 - 05.2007
  • Sourced candidates through online platforms and professional networks.
  • Conducted initial interviews to assess candidate qualifications and fit.
  • Developed job descriptions in collaboration with hiring managers.

Customer Satisfaction Specialist

Bank of America (formerly MBNA)
Beachwood
12.2000 - 02.2007
  • Assisted customers with inquiries regarding account services and transactions.
  • Resolved customer complaints efficiently through effective communication techniques.
  • Educated clients on banking products and services to enhance satisfaction levels.
  • Answered inbound calls, chats and emails to facilitate customer service.

Education

Bachelor of Arts - Conflict Resolution

Kent State University
Kent, OH

Skills

  • Sales techniques
  • Product knowledge
  • Customer relationship management
  • Effective communication
  • Attention to detail
  • Account management
  • Goal oriented
  • Call center experience
  • Business growth and retention
  • Customer complaint resolution

Timeline

Freelance Photographer

Renee's Photography
03.2025 - Current

Headhunter

Domino Marketing
02.2007 - 05.2007

Customer Satisfaction Specialist

Bank of America (formerly MBNA)
12.2000 - 02.2007

Bachelor of Arts - Conflict Resolution

Kent State University

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Renee Miano