Renee Miano
Cleveland
Overview
25
25
years of professional experience
Work History
Freelance Photographer
Renee's Photography
Lyndhurst
2025.03 - Current
- Captured high-quality images for various events and client needs.
- Developed a creative eye by experimenting with different photography styles.
- Photographed special events, parties, and portraits.
Headhunter
Domino Marketing
Solon
2007.02 - 2007.05
- Sourced candidates through online platforms and professional networks.
- Conducted initial interviews to assess candidate qualifications and fit.
- Developed job descriptions in collaboration with hiring managers.
Customer Satisfaction Specialist
Bank of America (formerly MBNA)
Beachwood
2000.12 - 2007.02
- Assisted customers with inquiries regarding account services and transactions.
- Resolved customer complaints efficiently through effective communication techniques.
- Educated clients on banking products and services to enhance satisfaction levels.
- Answered inbound calls, chats and emails to facilitate customer service.
Education
Bachelor of Arts - Conflict Resolution
Kent State University
Kent, OHSkills
- Sales techniques
- Product knowledge
- Customer relationship management
- Effective communication
- Attention to detail
- Account management
- Goal oriented
- Call center experience
- Business growth and retention
- Customer complaint resolution
Timeline
Freelance Photographer
Renee's Photography
2025.03 - Current
Headhunter
Domino Marketing
2007.02 - 2007.05
Customer Satisfaction Specialist
Bank of America (formerly MBNA)
2000.12 - 2007.02
Bachelor of Arts - Conflict Resolution
Kent State University