Hardworking employee enthusiastic about pursuing new opportunities to learn new skills and contribute to group success. Offers strong personal skills, relationship-building and problem-solving abilities along with great Customer Service.
Overview
43
43
years of professional experience
Work History
Delivery Driver
Evart Floral Boutique
11.2001 - Current
Drive Delivery Van in urban and rural areas to expertly make high volume of deliveries.
Fostered positive working relationships with regular customers.
Organize and maintain a clean working environment.
Customer Service within the store
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Cashier
Busch's Fresh Food Market
09.2017 - 07.2021
Welcomed customers and helped determine their needs.
Answered questions about store policies and addressed customer concerns.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Addressed customer needs and made product recommendations to increase sales.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Built relationships with customers to encourage repeat business.
Assisted customers with returns, refunds and resolving transaction issues.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Medical Receptionist
IHA Family Medicine
08.2014 - 04.2017
Managed multi-line phone system and pleasantly greeted patients.
Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Adhered to strict HIPAA guidelines to protect patient privacy.
Transcribed phone messages and relayed to appropriate personnel.
Supported office staff and operational requirements with administrative tasks.
Maintained current and accurate medical records for patients.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Helped patients complete necessary medical forms and documentation.
Checked patient insurance, demographic, and health history to keep information current.
Demo Event Coordinator
Eden Foods
09.2003 - 07.2014
Coordinated schedules and timelines for events.
Managed event logistics and operations.
Brainstormed and implemented creative event concepts and themes.
Analyzed event costs to identify areas of improvement and cost savings.
Coordinated travel and accommodations for event attendees.
Created detailed timelines and budgets for events to meet all deadlines.
Sent all needed sample products, literature, swag items etc. to Coordinators around the United States and Canada needed to hold a Demo in a Grocery Store Chain of our choice.
Cell Phone Technician
Boysville of Michigan
09.2001 - 09.2002
Proved successful working within tight deadlines and a fast-paced environment.
Paid attention to detail while completing assignments.
Worked well in a team setting, providing support and guidance.
Developed and maintained courteous and effective working relationships.
Identified issues, analyzed information and provided solutions to problems.
Issuing, Logging, Setting Up, Replacing and tracking cell phones to Boysville employees around the State of Michigan.
Clerk III
Public Defenders Office-Washtenaw County
01.1982 - 08.2001
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Maintained filing system and organized customer documents for easy retrieval of information.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Made weekly Court schedule for 12 Attorneys
Interacted with Adult and Juvenile clientele on a daily basis.