Summary
Overview
Work History
Timeline
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RENEE O’ROURKE

North Port,Florida

Summary

Friendly and dependable customer service professional with hands-on experience in fast-paced food service and hospitality environments. Skilled at communicating with diverse customers, handling transactions accurately, and maintaining a positive, welcoming atmosphere. Recognized for reliability, teamwork, and a strong work ethic, with a commitment to providing excellent customer service and supporting smooth daily operations.

Overview

7
7
years of professional experience

Work History

Sales Associate

Strawberry Moon
07.2023 - Current
  • Delivered excellent customer service by greeting shoppers, answering questions, and assisting with product selection.
  • Supported sales goals through effective upselling and cross-selling of products and promotions.
  • Accurately handled cash, credit, and return transactions while maintaining register balance.
  • Maintained strong product knowledge to recommend items and provide informed customer support.

Server

Tarpon Point
06.2021 - 07.2024
  • Delivered excellent customer service by taking accurate orders, making menu recommendations, and ensuring guest satisfaction.
  • Managed multiple tables in a high-volume setting while maintaining speed, accuracy, and professionalism.
  • Processed payments efficiently and upsold menu items to increase sales and enhance the dining experience.
  • Collaborated with kitchen and bar staff to ensure timely and accurate food and beverage delivery.

Server

Boca Lupo
03.2020 - 06.2021
  • Delivered attentive service by accurately taking orders, recommending menu items, and ensuring guest satisfaction.
  • Managed multiple tables in a high-volume environment while maintaining speed, accuracy, and professionalism.
  • Processed cash and card payments swiftly while upselling appetizers, desserts, and beverages to boost sales.
  • Coordinated with kitchen and bar staff to streamline service and expedite food and drink delivery.

Server

IHOP
01.2019 - 06.2021
  • Delivered exceptional customer service by assisting, advising, and engaging with guests.
  • Drove sales through upselling products, menu items, and promotions.
  • Processed cash, card, and return transactions accurately and efficiently.
  • Managed high-volume environments while coordinating with team members to streamline operations.

Timeline

Sales Associate

Strawberry Moon
07.2023 - Current

Server

Tarpon Point
06.2021 - 07.2024

Server

Boca Lupo
03.2020 - 06.2021

Server

IHOP
01.2019 - 06.2021

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RENEE O’ROURKE