Renee Passaro
Center Moriches
Summary
Dynamic Senior Manager with extensive experience at Capital One, excelling in risk management and compliance. Proven track record in driving operational excellence and leading cross-functional initiatives. Adept at leveraging data analysis for informed decision-making while fostering collaboration and talent development to achieve strategic goals.
Overview
27
27
years of professional experience
Work History
Senior Manager, CRA Strategy and Program Management, Bank Vice President
CAPITAL ONE
McLean
10.2022 - Current
- Managed direct reports who directly support grant service, data and lending workstreams for Community Development qualification
- Managed data workflow tech-related projects, our reporting platform and process automation and implementation efforts related to the CRA regulatory requirements and documentation of compliance for testing
- Drive collaboration with cross functional team structures and across various risk programs and business areas
- Possesses extensive project delivery experience and a proven track record of driving large programs of multi-dimensional scope successfully
- Known for strong quantitative background to support data-informed decision making
- Supported interactions with internal audit and regulatory agencies related to our work.
- Advise Community Finance Lending on AML Requirements and the Risk and Control Assessment (RCSA) impacts for the business
- Manage Regulatory Requirements and documentation specifically related to Audit requirements and Control testing responses, Risk and Control Assessment (RCSA) and Process Level Assessment (PLA)
Senior Operations Process Risk Manager, External Affairs, Bank Vice President
CAPITAL ONE
McLean
08.2012 - 09.2022
- Managed the Process, Risk and Control Operations for Community Finance (CF) and Community Impact and Investment (CII) Lending groups
- Managed Anti-money laundering (AML), Bank Secrecy Act (BSA), Fair Lending, Regulatory requirements, Risk and Control Assessment (RCSA) and Process Level Assessment (PLA)
- Oversaw high risk regulatory requirements and documentation, ensuring clarity in Anti-Money Laundering/Countering the Financing of Terrorism and travel rule compliance, specifically addressing audit requirements and responses.
- Directed risk and control efforts for front-end application quality and prioritization, collaborating with team leads to support borrowers and ensure flawless execution.
- Managed the Business Continuity Program for CF and CII, Manage Compliance and Legal requirements through BRO
- Write and maintain Policy and Procedural (P&P) documents to reflect line of business specific requirements annually.
- Work with Credit Risk, Compliance, and Legal teams to ensure consistency across the organization.
Private Banking National Underwriter, Assistant Vice President
CAPITAL ONE
02.2012 - 08.2012
- Managed submission, compliance, underwriting, and closing processes while collaborating with LAO to fulfill post-funding requirements for high net worth clients seeking creative lending solutions.
- Rendered mortgage decisions for one to four family properties through manual underwriting of primary residences, second homes, investments, commercial properties, and unique property types.
- Verified if the prospective loan meets company and investor guidelines for portfolio residential and commercial products
- Prepared loan proposals for committee approval on portfolio loans exceeding total related credit for a single signer, ensuring comprehensive evaluation and compliance.
- Analyzed credit reports, appraisals, income and asset documentation
- Specialized in project analysis for building income and expense analysis to determine feasibility of lending for Condo and Cooperative management agencies.
Mortgage Origination Managers Assistant Vice President
CAPITAL ONE
01.2007 - 02.2012
- Led operations division for Retail Specialty Lending group, ensuring seamless loan fulfillment and service delivery
- Managed full-service operations for loan origination and funding.
- Created and implemented new processes and procedures in July 2007 to transition our department from a sales office to a full operations center for loan fulfillment
- Collaborated with Loan Officers to enhance borrower experience, providing tailored support and guidance throughout loan process
- Prioritized workflow during peak periods and stepped into specific roles to facilitate decisions, closing, and funding of loans.
- Oversaw compliance initiatives for Retail Specialty Lending group, maintaining regulatory standards and risk management
- Managed the Business Continuity Program for the Retail Specialty Lending group
- Worked with Department Managers to maintain their pipeline for application quality
Residential Mortgage Origination Assistant Vice President
CAPITAL ONE
01.2000 - 01.2007
- Oversaw daily operations of Mortgage Origination Team Leaders
- Co-wrote Mortgage Training Classes for branch associates and trainer instructions at acquisition of Greenpoint Mortgage for new product/pricing
- Created Mortgage Refresher Training Classes and trainer instructions
- Facilitated Mortgage Training Classes for branch associates to enhance product knowledge
- Conducted Refresher classes for Mortgage Experts
- Assisted and instructed Team leaders for training portion of their role
- Developed and updated activity reports to track performance across teams and districts
- Managed tracking of needs and disbursement of incentive plans
- Conducted homebuyer seminars for non-profit organizations, bank branches.
Branch Associates Full Service Representative
CAPITAL ONE
01.1999 - 01.2000
- Provided customer service as a teller at a financial institution
- Assisted clients with residential mortgage applications at the branch
Education
BS - Psychology
SUNY College At Brockport
Brockport, NY05-1995
Skills
- Risk Management
- Compliance
- Risk assessment
- Underwriting
- Enterprise risk
- Operational Strategy
- Process Management
- Product/Project Management
- Business Continuity
- Reinvestment Act
- Analysis
- Change management
- Cross-functional initiatives
- Empower LOS
- Unifil LOS
- Calyx LOS
- Complex problem solving
- Leadership
- Problem Solving
- Communications
Timeline
Senior Manager, CRA Strategy and Program Management, Bank Vice President
CAPITAL ONE
10.2022 - Current
Senior Operations Process Risk Manager, External Affairs, Bank Vice President
CAPITAL ONE
08.2012 - 09.2022
Private Banking National Underwriter, Assistant Vice President
CAPITAL ONE
02.2012 - 08.2012
Mortgage Origination Managers Assistant Vice President
CAPITAL ONE
01.2007 - 02.2012
Residential Mortgage Origination Assistant Vice President
CAPITAL ONE
01.2000 - 01.2007
Branch Associates Full Service Representative
CAPITAL ONE
01.1999 - 01.2000
BS - Psychology
SUNY College At Brockport