Renee Preston
Puyallup,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking professional applies official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills. Focused Medical Biller and Coder well-versed in medical terminology, coding and compliance procedures. Proficient at answering requests quickly and delivering exceptional results.
Overview
11
11
years of professional experience
Work History
Branch Manager
Academy Mortgage Corporation
Puyallup, WA
01.2006 - 12.2008
- Boosted branch sales by developing and deepening customer loyalty through incentive programs.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Complied with Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
- Recommended loan approvals and denials based on customer loan application reviews.
- Gathered and reviewed customer feedback to improve operations.
- Increased monthly staff retention rate after implementing new training programs.
Small Business Owner
Self-employeed
01.1999 - 12.2006
- Devised processes to boost long-term business success and increase profit levels.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Oversaw long-term planning, staff hiring and training, and procedure development as part of business operations.
- Frequently studied market to keep abreast of new industry trends.
- Determined best courses of action for company based on regional market trends and demands.
Senior Loan Officer
New Century Mortgage
Seattle, WA
01.2003 - 01.2005
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Recommended loan approvals and denials based on customer loan application reviews.
- Reviewed and edited loan agreements to promote efficiency and accuracy.
- Advised clients on mortgage, education and personal loans.
- Maintained strict confidentiality of bank records and client information.
- Closely monitored performance of current portfolio of specialty loans and made changes to achieve performance targets.
Loan Officer
All-Fund Mortgage
Tacoma, WA
01.2002 - 12.2004
- Submitted loan applications to underwriter for verification and recommendations.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
- Compiled closing packages for drafting and presentation accuracy.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Monitored pipelines to track and log status of loans.
Licensed Realtor
ERA
Tacoma, WA
06.1998 - 12.2004
- Compared properties with similarly sold properties to determine competitive market prices.
- Promoted sales of properties through advertisements, open houses and online advertising platforms.
- Advised and informed prospective clients on current market activities and conditions.
- Compared recently sold area properties to determine competitive market prices.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Informed home buyer of sales, construction and warranty processes.
- Educated clients by delivering explanations of short sales processes, mortgage loan processing and foreclosures.
Education
Associate of Science - Medical Insurance Billing And Coding
Pierce College
Puyallup, WA06.2021
Skills
- Interpersonal Communication
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Excellent Communication
- Computer Skills
- Critical Thinking
- Attention to Detail
- MS Office
- Good Telephone Etiquette
- Planning and Coordination
- Leadership
- Adobe Systems Adobe Acrobat
Timeline
Branch Manager
Academy Mortgage Corporation
01.2006 - 12.2008
Senior Loan Officer
New Century Mortgage
01.2003 - 01.2005
Loan Officer
All-Fund Mortgage
01.2002 - 12.2004
Small Business Owner
Self-employeed
01.1999 - 12.2006
Licensed Realtor
ERA
06.1998 - 12.2004
Associate of Science - Medical Insurance Billing And Coding
Pierce College