Renee Rogers
Park City
Summary
Dedicated professional with experience at Wasatch Physical Therapy & Sports Medicine and Jans mountain outfitters, excelling in patient and customer engagement. Proven ability to enhance scheduling efficiency and contribute to positive outcomes through effective communication and empathy. Skilled in maintaining equipment and fostering a goal-oriented environment. Committed to delivering exceptional customer service. Experienced with customer service, sales, and cash handling in retail setting. Utilizes strong communication skills to engage customers and resolve issues. Knowledge of inventory management and point-of-sale systems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Physical Therapy Aide
Wasatch Physical Therapy & Sports Medicine
Park City, UT
10.2023 - 08.2024
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
- Recorded patient status in progress notes.
Retail Sales Associate Cashier
Jans Mountain Outfitters
Park City, UT
11.2020 - 08.2024
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Assisted customers by answering questions and fulfilling requests.
Education
Bachelor of Science - Biomedical Engineering
University of Colorado At Boulder
Boulder, CO05-2028
High School Diploma -
Park City High School
Park City06-2024
Skills
- Maintaining and cleaning equipment
- Maintaining inventory
- Home exercise programs
- Maintaining filing systems
- Quick learner
- Customer service
- Patience and empathy
- Goal-oriented mindset
- Customer support
- Work ethic and integrity
Certification
- EMT - Emergency Medical Technician
Timeline
Physical Therapy Aide
Wasatch Physical Therapy & Sports Medicine
10.2023 - 08.2024
Retail Sales Associate Cashier
Jans Mountain Outfitters
11.2020 - 08.2024
Bachelor of Science - Biomedical Engineering
University of Colorado At Boulder
High School Diploma -
Park City High School
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