RENEE RUTH
Chesapeake,VA
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
10
10
years of professional experience
Work History
Pricing Specialist
Family Dollar
Chesapeake, VA
03.2023 - Current
- Research and resolve pricing issues as reported by stores and/or system-generated reports
- Manage the pricing calendar to balance workload in the stores and improve price execution
- Support the development and implementation of price tests to validate category strategies
- Manage Lab Testibg Ads for validation and accuracy
- Leading peers to ensure completion of assigned task aligned with requested deadlines.
- Developed customized pricing solutions to meet unique client needs, fostering long-term business relationships.
- Achieved increased customer satisfaction by implementing strategic pricing solutions for complex projects.
- Provided training and support to junior team members, ensuring they were equipped with the necessary skills and knowledge to succeed in their roles as pricing specialists.
- Collaborated with sales and marketing teams to establish competitive pricing strategies, resulting in increased market share.
- Reviewed historical sales data to identify trends and inform future pricing decisions, ensuring alignment with overall business strategy.
Business Analyst
JP Morgan Chase Co
Tempe
06.2020 - 02.2023
- Directly engage with business and technical teams, product owners, stakeholders and various levels leadership throughout the company
- Build and maintain strong relationships and partnerships with team members and stakeholders
- Work closely with the agile scrum teams and product owners to prioritize work flow
- See the big picture but also navigate the details
- Solve problems and provide support, taking responsibility to make decisions when appropriate
- Provide crisp and well-understood directives and communications
- Communicate on both technical and non-technical levels to all levels of staff and management
- Track and manage dependencies across lines of business and platforms
- Understand applications from a technical and business perspective
- Convey potential risks to deadlines, data, security, and project delivery
- Thrive in a fast-paced and dynamic work environment and lead by example.
Senior Specialist II
JP Morgan Chase Co
Tempe
04.2019 - 06.2020
- Primary responsibilities for mitigating risk by ensuring that proper controls and all Auto policies/procedures are being applied
- Including that all state and legal requirements are being followed during the pre-repo checklist and assignment process
- Communicating effectively with multiple lines of business and at all levels within the firm
- I was required to provide real-time feedback when finding opportunities within the assigning of repossession process
- Processed loan documentation such as deferments and due date changes to original contractual agreements
- Top to bottom negotiations to resolve account delinquency.
Financial Analyst
Bridgecrest Financial
Mesa, AZ
09.2015 - 03.2019
- Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
- Streamlined financial reporting for better decision-making with clear, concise analysis and presentation.
- Collaborated to develop and maintain targeted profit plans to sustain growth.
- Strengthened relationships with external partners through timely communication and collaboration.
- Initiated process improvements that increased the efficiency of budgeting cycles while maintaining accuracy standards.
Customer Service Representative
GC Services
Mesa, AZ
08.2014 - 09.2015
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Associates Degree - Business and Applied Science
Chandler - Gilbert Community College
Gilbert, AZSkills
- Strong Analytical an Problem Solving
- Strong Verbal and Written Communication skills
- Forecasting
- Financial Reporting
- Microsoft Excel
- SQL
- Detail Oriented
- Project Management
- Budget Management
- Interpersonal Skills
Timeline
Pricing Specialist
Family Dollar
03.2023 - Current
Business Analyst
JP Morgan Chase Co
06.2020 - 02.2023
Senior Specialist II
JP Morgan Chase Co
04.2019 - 06.2020
Financial Analyst
Bridgecrest Financial
09.2015 - 03.2019
Customer Service Representative
GC Services
08.2014 - 09.2015
Associates Degree - Business and Applied Science
Chandler - Gilbert Community College