Renee Shaffer
Marana,AZ
Summary
Demonstrates exceptional organizational skills and adaptability, significantly improving document management and customer engagement. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level remote position. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
Work History
Library Media Technician
Marana Unified School District
07.2022 - Current
- Managed circulation desk operations, ensuring prompt and accurate check-in/check-out of materials.
- Facilitated the daily operations of the library media program and district mobile device (tech support)
- Assist students in the library by checking books in and out.
- Attends to student issues regarding Chromebooks.
- Facilitates Chromebook deployment and collection at the school site.
- Facilitates instructional activities with students on topics such as, digital literacy and digital citizenship.
- Support elementary literacy efforts
- Communicate professionally with parents/guardians.
- Complete annual library inventory.
- Tracks circulation of library materials an oversees activities at the circulation desk as required.
- Compile overdue lists.
Administrative Assistant
General Business Recoveries
07.2005 - 06.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Organized and managed inbound and outbound mail.
- Provided administrative support to ensure efficient operations of the office.
- Maintained supply inventory
- Conduct data entry using Debtmaster
- Administrative duties such as filing, typing, copying and scanning.
- Prepared and scanned accounts to our legal team.
- Answered online disputes using E-Oscar.
- Responded to mailed disputes.
- Entered bankruptcy information into Debtmaster.
- Made outbound collection calls.
- Took payments over the phone and in person.
- Skip trace
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
High School Diploma -
Flowing Wells High School
Tucson, AZ05.2004
Skills
- Teamwork and Collaboration
- Task Prioritization
- Self Motivation
- Adaptability
- Problem-Solving
- Time Management
- Attention to Detail
- Reliability
- Excellent Communication
- Organizational Skills
- Effective Communication
- Multitasking
Timeline
Library Media Technician
Marana Unified School District
07.2022 - Current
Administrative Assistant
General Business Recoveries
07.2005 - 06.2022
High School Diploma -
Flowing Wells High School
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