Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Renee Smith

Adamsville,Alabama

Summary

Results-driven Chief Executive Officer prepared to lead and inspire teams towards achieving organizational goals. Extensive experience in developing and executing strategic initiatives that drive growth and operational excellence. Strong focus on team collaboration and goal achievement, adaptable to changing business needs. Skilled in strategic planning and financial management.

Overview

15
15
years of professional experience

Work History

Chief Executive Officer

Optum Behavioral Health Psychiatric Hospital
10.2018 - Current
  • Established foundational processes for business operations.
  • Negotiated favorable contracts with suppliers and vendors, ensuring cost-effective procurement processes.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Identified new revenue generation opportunities to maximize bottom-line profitability.
  • Streamlined operations for improved efficiency, reducing overall costs and increasing profitability.
  • Drove continuous improvement by fostering a culture of collaboration, accountability, and open communication across all levels of the organization.
  • Managed high-performing teams to successfully execute corporate objectives and drive organizational success.
  • Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
  • Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
  • Devised and presented business plans and forecasts to board of directors.
  • Maintained 25million P&L and shouldered corporate fiscal responsibility.
  • Created succession plans to provide continuity of operations

during leadership transitions.

  • Managed financial, operational and human resources to optimize business performance.
  • Oversaw major infrastructure upgrades to support rapid growth while minimizing downtime or disruptions to existing services.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Initiated strategy to drive company growth and increase market share and profitability.

Chief Executive Officer

Western Mental Health Center
05.2016 - 01.2018
  • Promoted a culture of continuous improvement within the organization, consistently seeking new approaches for enhancing service delivery and patient outcomes.
  • Ensured the delivery of high-quality healthcare services by establishing rigorous performance standards.
  • Boosted profitability with data-driven decision-making and cost reduction initiatives.
  • Led international expansion efforts, establishing a global presence for the organization.
  • Influenced company-wide adoption of best practices in governance and ethics.
  • Leveraged data-driven insights to inform decision-making processes, leading to more effective resource allocation and program development strategies.
  • Collaborated with government agencies, ensuring compliance with all regulations and adherence to best practices in public health management.
  • Reduced instances of communicable diseases within the community through proactive prevention efforts and education campaigns.
  • Developed targeted outreach initiatives to address specific community health concerns or underserved populations effectively.
  • Championed diversity and inclusion initiatives within the workplace, creating a more supportive environment for employees from various backgrounds.
  • Led a multidisciplinary team to achieve departmental goals and improve overall performance.
  • Achieved accreditation from relevant industry bodies by demonstrating commitment to excellence in healthcare provision.
  • Improved patient outcomes by developing and implementing comprehensive health programs.
  • Managed budgets and financial resources responsibly, resulting in consistent cost savings while maintaining high levels of care quality.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Improved employee retention rates through effective leadership, mentorship, and professional development opportunities.
  • Implemented robust risk management strategies to safeguard company assets and maintain compliance with industry regulations.

Executive Director of Operations

Horizon Health
03.2014 - 05.2016
  • Collaborated with marketing teams to analyze market trends and develop targeted strategies for driving revenue growth in key segments or regions.
  • Streamlined hospital operations by conducting regular audits and identifying areas for process improvement.
  • Optimized facility layouts for maximum efficiency, improving workflow and decreasing overhead expenses related to wasted space or resources.
  • Oversaw facility expansion projects, improving hospital capacity and enabling the provision of additional services to patients.
  • Championed process improvements through the adoption of Lean methodologies, enhancing productivity across all departments.
  • Fostered interdisciplinary collaboration among medical departments, resulting in improved coordination of patient care across disciplines.
  • Led successful accreditation efforts, ensuring compliance with industry standards and regulations.
  • Managed relations with payers and providers to generate high reimbursement and low denial rates.
  • Reduced turnaround time on critical projects by prioritizing tasks based on urgency and impact potential, expediting decision-making processes as needed.
  • Evaluated performance metrics regularly, adjusting strategies as needed to ensure continuous improvement in service delivery outcomes.
  • Enhanced patient care by collaborating with medical professionals to develop evidence-based clinical protocols.
  • Developed and updated department goals and achievements throughout fiscal year.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Monitored and notified senior management on expenditures and plans concerning budget and fiscal matters.

Director

Colonial Management Group LP
02.2010 - 03.2014
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Trained and guided team members to maintain high productivity and performance metrics.

Education

Master of Science - Social Work

Alabama A&M University
Normal, AL
12-2009

Bachelor of Science - Social Work

Miles College
Fairfield, AL
05-2006

Skills

  • Organizational leadership
  • Data-driven decision making
  • Staff management
  • Operating budgets
  • Operational efficiency and performance development
  • Public relations
  • Financial management
  • Business development and organizational growth management
  • Negotiation and strategic partnering with Key stakeholders
  • Revenue generation
  • Business planning
  • Fiscal management

Accomplishments

Proven background in Census Growth and revenue generation for inpatient psychiatric care.

Applied and awarded over 5 million dollars in grants from the state of Alabama to fight the opioid epidemic and stigma.

Successfully secured 3 different third-party insurance contracts to grow the agency revenue.

I have consistently secured the max certifications from the DEA 2-year, Board of Pharmacy, Joint commission, Medicaid and the State of Alabama 2 year certification throughout my career.

Timeline

Chief Executive Officer

Optum Behavioral Health Psychiatric Hospital
10.2018 - Current

Chief Executive Officer

Western Mental Health Center
05.2016 - 01.2018

Executive Director of Operations

Horizon Health
03.2014 - 05.2016

Director

Colonial Management Group LP
02.2010 - 03.2014

Master of Science - Social Work

Alabama A&M University

Bachelor of Science - Social Work

Miles College
Renee Smith