Lirio Caldera
El Paso
Summary
Experienced Certified Pharmacy Technician (CPhT) with a strong background in hospital and retail pharmacy settings. Skilled in medication dispensing, inventory management, insurance processing, and regulatory compliance. Adept at collaborating with pharmacists, healthcare professionals, and patients to ensure safe and effective medication use. Aspiring to pursue a Doctor of Pharmacy (PharmD) to expand clinical expertise and contribute to advancing pharmaceutical care. Passionate about pharmacology, patient counseling, and improving medication adherence. Recognized for exceptional attention to detail, problem-solving abilities, and a commitment to patient-centered care.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Peak Behavioral Health Psychiatric hospital
05.2021 - Current
- Preform nonsterile compounding with accuracy
- Unit dose tablets and capsules in large quantities up to 500 as needed
- Maintain inventory of three separate licenses and order medications for each license as necessary
- Deliver medications to units in a timely manner based on the urgency
- Accurately restock and maintain Pyxis medication dispensing machines with over 50 medications, including controlled substances, ensuring 100% accuracy
- Answer questions for nurses and doctors to the best of my ability when asked questions fit for a Pharmacy Technician
- Answer multiple phone calls a day from nurses and other staff in the hospital
- Ensure pharmacy is running smoothly and there is no discrepancies of narcotics or stock outs throughout the hospital
- Accurately file and maintain patient records, including medication information, ensuring proper documentation, confidentiality, and compliance with regulatory requirements.
Hemotology Oncology Specialist Pharmacy Technician
El Paso Children's Hospital
10.2018 - 11.2020
- Managed inventory of all hazardous medications, chemotherapy medications, high-cost medications, and United Blood Services medications.
- Ordered all medications needed in a timely manner based on patients’ needs through various ordering companies. Examples include Amerisource Bergen, Mckesson Plasma and Biologics, United Blood Services amongst others.
- Delivered chemotherapeutic drugs to correct destination in a timely manner and with proper precautions.
- Handled Chemotherapeutic drugs and categorized them by class.
- Maintained patient records for the HMOC/Oncology floor to better assist HMOC Pharmacist in ordering and delivering medications in an efficient manner.
Pediatric Pharmacy Technician
El Paso Children’s Hospital
04.2017 - 10.2020
- Prepared and compounded sterile intravenous (IV) solutions in a controlled IV hood environment with precision and efficiency. This included narcotics, dilutions, and standard IV-administered medications such as Ofirmev and Ampicillin. Additionally, ensured the timely preparation of STAT medications, meeting critical deadlines for administration within 15 minutes to support urgent patient care needs.
- Compounded chemotherapy medications in a sterile IV hood, adhering to strict safety protocols and USP / guidelines. Prepared intravenous chemotherapy agents such as Vincristine, Cyclophosphamide, Irinotecan, and Cytarabine, ensuring accuracy, sterility, and compliance with oncology pharmacy standards.
- Compounded oral chemotherapy medications as well as prepacked chemotherapeutic tablets.
- Compounded and properly labeled non-sterile solutions in the compounding area. Examples: flavored liquids, topical creams, transdermal gels, suppositories, or other dosage forms suitable for patients’ unique needs.
- Unit dosed tablets or capsules from a bulk bottle.
- Mixed and dispensed orally administered medications.
- Answered phone calls from nurses and physicians in the floors with questions about the medications currently being administered to patients in hospital.
- Went on hourly runs to all the floors in the hospital to load Pyxis machines with any medications that need reloading and delivered medications for patients in each floor.
- Assisted pharmacist with any task to ensure pharmacy was running smoothly.
- Familiar with hospital systems such as Dosage, Pakedge, Abaccus etc.
Pharmacy Technician
Walgreens
10.2016 - 04.2017
- Provided excellent customer service to patients who were looking to re-fill, transfer, pick-up, or drop-off prescriptions.
- Answered any questions to the best of my ability for patients who had questions fit for a Pharmacy Technician.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Responsible for handling large amounts of money while in the cash register or in drive thru position.
- Typed prescriptions with accuracy and billed third party according to patients’ insurance policies.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Counted, measured, and compounded hundreds of medications with 100% accuracy while following standard procedures.
Home Health Care Provider
Jordan Health Services
12.2015 - 10.2016
- Monitored patient’s condition by observing physical and mental state, intake and output, and exercise.
- Provided timely and accurate documentation of patient care, ensuring compliance with regulatory standards.
- Supported patient by providing housekeeping and laundry services these included shopping for food, preparing/serving meals as well as snacks, running errands and other household requirements.
- Participated in quality and safety initiatives aimed at reducing adverse events, improving patient outcomes, and fostering a culture of accountability within the organization..
- Aided patient while bathing, changing clothes, and changing positions if bed bound.
- Maintained a safe and sanitary environment for patients, and visitors by enforcing infection control protocols.
- Built rapport with patient and empathized with him/her.
Customer Service Representative
Alorica
03.2014 - 07.2014
- Processed orders successfully through a variety of systems.
- Received calls within the limited time of 12 minutes per call to resolve system issues as well as process orders successfully.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Received 30-40 calls per day from agents and customers and successfully assisted and processed orders in a timely manner.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Personal Banker
First Convenience Bank
01.2013 - 02.2014
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Responsible for coin machine, vault, and drawer money.
- Completed tasks including but not limited to negotiating checks, money transfers, money orders, Western Union, withdrawals, deposits, and utility payments.
- Handled large amounts of money ranging from $6,000 to $10,000 in transactions.
- Routed over 50 calls daily from customers, other branches, and helpdesk.
- Exceeded individual performance metrics consistently while maintaining exceptional levels of client satisfaction ratings throughout tenure as Personal Banker.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
- Boosted sales of bank products through effective cross-selling and up-selling techniques.
Cashier and Floor Stalker
Hollister Co.
06.2011 - 01.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
Education
Doctorate of Pharmacy (PharmD) - prerequisites for doctorate of pharmacy
UNIVERSITY OF TEXAS AT EL PASO (utep)
El PASO, tx08.2025
Certification in State Board of Pharmacy -
Center for Career and Technology Education (CCTE)
El Paso, TX07.2011
High School Diploma -
Thomas Jefferson High School
El Paso, TX05.2011
Skills
- Pharmacy Software: Dosage
- Pharmacy Software: Pakedge
- Pharmacy Software: Abacus
- Sterile compounding
- Non-sterile compounding
- Inventory management
- MS Word
- PowerPoint
- Access
- Typing speed: 75 WPM
- Problem-solving skills
- Customer relations
- Critical thinking
Certification
- Certified Pharmacy Technician (CPhT), 570107010228186, 07/27/11-07/31/25
- Registered Pharmacy Technician, PT00014724, 10/31/25
- Intravenous Certified Pharmacy Technician, 15699909100C04T, 06/2011
- CPR/AED Certification
Affiliations
- Health Occupational Students of America (HOSA), 02/2025 - Present
- Pre-Pharmacy Association, 02/2025 - Present
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Pharmacy Technician
Peak Behavioral Health Psychiatric hospital
05.2021 - Current
Hemotology Oncology Specialist Pharmacy Technician
El Paso Children's Hospital
10.2018 - 11.2020
Pediatric Pharmacy Technician
El Paso Children’s Hospital
04.2017 - 10.2020
Pharmacy Technician
Walgreens
10.2016 - 04.2017
Home Health Care Provider
Jordan Health Services
12.2015 - 10.2016
Customer Service Representative
Alorica
03.2014 - 07.2014
Personal Banker
First Convenience Bank
01.2013 - 02.2014
Cashier and Floor Stalker
Hollister Co.
06.2011 - 01.2013
Certification in State Board of Pharmacy -
Center for Career and Technology Education (CCTE)
High School Diploma -
Thomas Jefferson High School
- Certified Pharmacy Technician (CPhT), 570107010228186, 07/27/11-07/31/25
- Registered Pharmacy Technician, PT00014724, 10/31/25
- Intravenous Certified Pharmacy Technician, 15699909100C04T, 06/2011
- CPR/AED Certification
Doctorate of Pharmacy (PharmD) - prerequisites for doctorate of pharmacy
UNIVERSITY OF TEXAS AT EL PASO (utep)
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