Renee Walker
Henrico,USA
Summary
Dynamic professional with a proven track record in instructional design and team collaboration at Dumbarton Elementary School. Expertise in quality assurance and problem-solving, contributing to student academic success and overall well-being. Committed to excellence in all initiatives and projects.
Overview
4
4
years of professional experience
Work History
ESL Interventionist/ Perm Substitute
Dumbarton Elementary School
Henrico, VA
02.2024 - Current
- Implemented specialized instructional strategies to support students with academic difficulties in general education settings.
- Facilitated conflict resolution between students in order to reduce bullying incidents on campus.
- Collaborated with teachers, parents, administrators, social workers, psychologists, and other professionals to create comprehensive intervention plans.
- Prioritized and organized tasks to efficiently accomplish service goals.
Residential Aid
Infinite Solutions Behavioral Services
Richmond, VA
10.2023 - 01.2024
- Delivered compassionate care to residents, promoting well-being and independence through daily routine assistance.
- Provided emotional support to residents confronting physical or mental challenges.
- Facilitated daily living activities including bathing, dressing, and grooming for residents.
- Encouraged participation in group activities aimed at fostering healthy lifestyles.
Customer Service
Wells Fargo
04.2022 - 01.2024
- Addressed customer inquiries and resolved issues to enhance satisfaction levels.
- Collaborated with team members to achieve departmental objectives.
- Reviewed information in computer systems to respond effectively to callers.
- Implemented quality control measures that minimized downtime and maximized revenue.
Cleaning Services
Pretty Magic
Richmond, VA
06.2021 - 10.2023
- Upholding high hygiene standards, delivered thorough cleaning services to enhance client satisfaction.
- Executed detailed cleaning tasks to maintain a clean and welcoming atmosphere.
- Ensured residential spaces remained orderly and clean, improving overall living conditions.
- Promoted customer satisfaction by effectively cleaning assigned sections of properties.
Education
Bachelors of Science - Biology
Virginia State University
VA, USA12.2023
Skills
- Guest services and customer support
- Quality assurance
- Data entry and management
- Workday proficiency
- Microsoft Office skills
- Instructional design strategies
- Collaboration and teamwork
- Communication expertise
- Time management techniques
- Problem-solving abilities
Timeline
ESL Interventionist/ Perm Substitute
Dumbarton Elementary School
02.2024 - Current
Residential Aid
Infinite Solutions Behavioral Services
10.2023 - 01.2024
Customer Service
Wells Fargo
04.2022 - 01.2024
Cleaning Services
Pretty Magic
06.2021 - 10.2023
Bachelors of Science - Biology
Virginia State University
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