Utilize extensive experience in clinical leadership and medical device sales to continue professional evolution in providing outstanding customer service and successful patient outcomes.
Overview
20
20
years of professional experience
Work History
Senior Field Clinical Specialist/Field Trainer
EDWARDS LIFESCIENCES
03.2018 - Current
Provide senior clinical support ensuring optimal procedural outcomes and best-in-class customer service in $25M Philadelphia TAVR (Transcatheter Aortic Valve Repair) Market.
Act as resource/field trainer for new hires to ensure future success in both clinical and sales aspects of the role.
Execute clinical education programs/in-services for target accounts and KOLs to facilitate knowledge, increase product ease of use and grow market share.
Operate as a trusted partner in the elaborate decision-making processes of the heart teams.
Senior Field Clinical Specialist/Field Trainer
ENDOLOGIX, INC
02.2014 - 02.2018
Provided senior clinical procedural support case coverage in elective and emergent settings in $5M Philadelphia EVAR (Endovascular Aortic Repair) Market.
Ensured optimal field training for new hires, with a primary focus on device troubleshooting and management of stressful emergent situations.
Developed strong partnerships with accounts/customers and ensured program needs were identified and met.
Endovascular/Coronary Clinical Specialist
ABBOTT VASCULAR
10.2011 - 02.2014
Provided high-level dual therapy (endovascular and coronary) clinical support in NJ/PA Region, primarily focused on product messaging, procedural coverage, and device in-servicing.
Assisted in execution of training programs, administered continuing education courses/credits and contributed to a team approach in meeting customer needs.
Senior Interventional Radiologic Technologist
VASCULAR ACCESS CENTERS, LP
11.2007 - 10.2011
Nationally assisted, trained and educated healthcare personnel and physicians on endovascular products and provided procedural support to ensure good outcomes.
Trained new hires on company policies and procedures, interventional products, sterile aseptic procedures, and optimization of imaging intra/post procedure.
Directly supported product procurement, inventory management and price negotiations/vendor contracts.
Lead Interventional Radiologic Technologist
Montgomery Hospital
11.2004 - 11.2007
Assisted physicians in all scheduled procedures performed with sonographic or fluoroscopic guidance.
Trained new radiology technologists and directly supported product procurement and inventory management processes.
Student Radiologic Technologist
HAHNEMANN UNIVERSITY HOSPITAL
09.2003 - 12.2004
Performed all radiologic procedures under the direct supervision of a board certified radiologic technologist.
Education
Certificate of Radiological Sciences - RT, Radiologic Sciences
Drexel University
Philadelphia, PA
08.2004
Bachelor of Arts - Psychology
Pennsylvania State University
University Park, PA
05.2000
Skills
Verbal Communication
Analytical Thinking
Multitasking
Exceptional Customer Service
Relationship Building
Team Oriented
Product Training
Timeline
Senior Field Clinical Specialist/Field Trainer
EDWARDS LIFESCIENCES
03.2018 - Current
Senior Field Clinical Specialist/Field Trainer
ENDOLOGIX, INC
02.2014 - 02.2018
Endovascular/Coronary Clinical Specialist
ABBOTT VASCULAR
10.2011 - 02.2014
Senior Interventional Radiologic Technologist
VASCULAR ACCESS CENTERS, LP
11.2007 - 10.2011
Lead Interventional Radiologic Technologist
Montgomery Hospital
11.2004 - 11.2007
Student Radiologic Technologist
HAHNEMANN UNIVERSITY HOSPITAL
09.2003 - 12.2004
Certificate of Radiological Sciences - RT, Radiologic Sciences