Renee Williams
Yuma
Summary
Detail-oriented Health Information Manager with strong skills in medical terminology and documentation accuracy. Experience in training staff and implementing best practices that enhance operational efficiency and patient care.
Overview
25
25
years of professional experience
Work History
Health Information Manager
Yuma Regional Medical Center DBA Onvida Health
Yuma, AZ
09.2022 - Current
- Assisted in maintaining patient health records using electronic health record (EHR) systems.
- Supported data entry processes to ensure accurate documentation of patient information.
- Collaborated with healthcare staff to streamline information retrieval and sharing.
- Learned regulatory compliance standards related to health information management.
- Provided administrative support during departmental meetings and initiatives.
- Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
- Collaborated with interdisciplinary teams to establish best practices for maintaining accurate and timely medical records across the organization.
- Managed complex projects effectively, leading a team of Health Information Technicians to complete tasks on time and with high-quality results.
- Hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Championed a culture of excellence within the Health Information Management department, setting performance expectations and providing regular feedback to team members.
- Effectively managed release of information requests, safeguarding patient privacy while adhering to legal requirements for disclosure purposes.
- Increased efficiency in handling medical records by transitioning from paper to electronic health records systems.
- Managed health information systems ensuring data accuracy and integrity.
Health Information Management Supervisor
Yuma Regional Medical Center
Yuma, AZ
01.2017 - 09.2022
- Supervised health information management team, ensuring compliance with regulations and standards.
- Implemented electronic health record systems, enhancing data accuracy and accessibility.
- Facilitated training sessions focused on health information protocols and software usage to ensure staff compliance and operational efficiency.
- Conducted audits of health records to verify completeness and accuracy of documentation.
Release of Information Supervisor
Yuma Regional Medical Center
Yuma, AZ
07.2010 - 01.2017
- Oversaw daily operations to ensure compliance with healthcare regulations and standards.
- Trained and mentored staff, fostering professional development and enhancing team efficiency.
- Analyzed existing processes and introduced improvements that streamlined workflows and decreased patient wait durations.
- Conducted performance evaluations, providing constructive feedback to enhance employee performance.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Release of Information Clerk
Yuma Regional Medical Center
Yuma, AZ
11.2002 - 07.2010
- Processed and fulfilled requests for medical records in compliance with HIPAA regulations.
- Collaborated with healthcare providers to ensure accurate and timely information delivery.
- Trained new staff on procedures for handling sensitive patient information securely.
- Assisted in reducing turnaround time for record requests by efficiently prioritizing tasks and managing workload effectively.
- Developed strong working relationships with healthcare providers, insurance companies, and legal representatives to facilitate the timely release of requested information.
- Contributed to a positive work environment by collaborating with team members on various projects related to the release of information processes.
- Served as a subject matter expert within the department, providing guidance and support to colleagues on complex cases or challenging situations involving the release of information.
- Provided exceptional customer service, addressing concerns or questions from patients regarding their medical records expediently and professionally.
- Expedited urgent requests for medical records needed for critical care situations or legal proceedings, prioritizing those cases accordingly.
- Completed certifications and notarization of documents for court and legal purposes.
- Handled phone calls from attorneys, insurance companies and patients.
- Verified accuracy of patient information in medical records.
- Input data into computer programs and filing systems.
Team Associate
Yuma Regional Medical Center
Yuma, AZ
10.2000 - 11.2002
- Facilitated regular team meetings to assess progress and address challenges effectively.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
- Assisted with inventory counts and stocking of cleaning supplies.
- Stocking and cleaning patient rooms
- Transported patients to departments for testing, surgery, etc.
- Assisted LPN and CA with patients.
- Sitting with patients who were high fall risk etc. to ensure they did not pull the NG tube
Education
High School Diploma -
Cibola High School
Yuma, AZSkills
- Health records review
- Effective communication
- HIPAA and HITECH requirements
- Medical terminology
- Accurate documentation
Timeline
Health Information Manager
Yuma Regional Medical Center DBA Onvida Health
09.2022 - Current
Health Information Management Supervisor
Yuma Regional Medical Center
01.2017 - 09.2022
Release of Information Supervisor
Yuma Regional Medical Center
07.2010 - 01.2017
Release of Information Clerk
Yuma Regional Medical Center
11.2002 - 07.2010
Team Associate
Yuma Regional Medical Center
10.2000 - 11.2002
High School Diploma -
Cibola High School