Reneee Hernandez
Stockton,CA
Summary
Dynamic and goal-oriented professional with experience at Gen Mobile, excelling in customer engagement and brand promotion. Proven ability to enhance user satisfaction through persuasive communication and personalized service. Skilled in inventory management and market awareness, consistently achieving high customer satisfaction in fast-paced environments.
Experienced with customer engagement and sales techniques, delivering effective product demonstrations and recommendations. Utilizes strong communication and interpersonal skills to build lasting customer relationships. Track record of successfully meeting sales targets and adapting to dynamic retail environments.
Overview
27
27
years of professional experience
Work History
Cell Phone Sales Representative
Gen Mobile
02.2025 - Current
- Conducted regular inventory checks, ensuring adequate stock levels were maintained at all times.
- Assisted customers in troubleshooting issues, enhancing their user experience and satisfaction.
- Participated in ongoing training sessions to enhance knowledge of products, promotions, and industry trends for better customer engagement.
- Boosted overall customer satisfaction by providing personalized recommendations and product demonstrations.
Care Provider
IHSS Public Authority
08.2005 - 08.2024
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Organized medication and provided reminders according to schedule.
- Reduced patient anxiety and stress through effective communication and active listening skills.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Planned and cooked nutritious meals to meet specific dietary needs.
Transportation Driver
Lyft And Uber
01.2023 - 08.2023
- Coordinated efficient routes to avoid delays and optimize schedules.
- Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
- Communicated effectively with customers regarding shipment statuses, delays, or any other pertinent information.
- Enhanced customer satisfaction by providing timely and professional transportation services.
Bartender/Cashier
LeLeons Sport Bar
04.1998 - 03.2000
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
CBK-come Back Kids
Stockbridge, GA12-2025
Skills
- Goal oriented
- Market awareness
- Persuasive speaking
- Brand promotion
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Cell Phone Sales Representative
Gen Mobile
02.2025 - Current
Transportation Driver
Lyft And Uber
01.2023 - 08.2023
Care Provider
IHSS Public Authority
08.2005 - 08.2024
Bartender/Cashier
LeLeons Sport Bar
04.1998 - 03.2000
CBK-come Back Kids
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