Summary
Overview
Work History
Skills
Accomplishments
Work Availability
Timeline
Hi, I’m

Renese Stevenson

Fort Worth,TX
Every problem is a gift—without problems we would not grow.
Tony Robbins
Renese Stevenson

Summary

Dedicated business professional with well-developed organizational and interpersonal skills, eager to develop new competencies and apply existing knowledge in a management-level role. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

23
years of professional experience

Work History

ADS

Operations Supervisor
03.2021 - Current

Job overview

  • Managed a team of over 100 teammates mentoring to help them reach their career goals
  • Communicated with the entire team about changes to client requirements
  • Communicated with team to Ensure order deadlines are met daily
  • Communicated with other assistant managers across the company to align strategies for success
  • Host Monthly Safety Meetings
  • Participated in the Building Business Leaders Program
  • Successfully completed AT&T launch with over $2M in revenue

FedEx

Returns/Receiving/Carousel, (DFW1), Coppell
03.2019 - 03.2021

Job overview

  • Collect and analyzed data to present various operational opportunities to, and the team
  • Engaged with process on floor to actively lead the team
  • Listened to clients to understand their needs and provide products for their company
  • Collaborated with a team of associates to meet quotas

ZTE

Operations Supervisor
04.2000 - 03.2019

Job overview

  • Documented and resolved Lens issue which led to over $100,000 in Revenue
  • Assist with new (WMS) Workflow system setup
  • Conducted market research to learn about potential clients
  • Act as single point of contact for internal and external customers
  • Collaborated with customer reps to pull outdated inventory for Distribution Center

Skills

  • Improve Performance
  • Task Delegation
  • Process Development and Streamlining
  • Fedex Rules and Regulations
  • Process Knowledge
  • Strategic Planning
  • Financial Management and Reporting
  • Lean Manufacturing Processes

Accomplishments

  • Building Business Leaders Program
  • Documented and resolved Lens issue which led to over $100,000 in Revenue
  • Achieved over $2M by completing AT&T Launch with accuracy and efficiency
  • Supervised team of 100+ staff members
  • Leadership and Management Certificate
  • Organization
  • Time management
  • Interpersonal communication
  • Delegating and prioritizing tasks
  • Common skills
  • Strategic management
  • Leadership
  • Conflict management
  • Decision-making
  • Collaboration
  • Attention to detail
  • Time management
Availability
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Timeline

Operations Supervisor

ADS
03.2021 - Current

Returns/Receiving/Carousel, (DFW1), Coppell

FedEx
03.2019 - 03.2021

Operations Supervisor

ZTE
04.2000 - 03.2019
Renese Stevenson