Summary
Work History
Education
Skills
Accomplishments
Awards
Volunteer Experience
References
Timeline
Generic

Renesmee Vento

NORTH LAS VEGAS,NV

Summary

Customer Services Officer with background in diverse industries. Strong in maintaining high customer satisfaction rates and adept at conflict resolution, ensuring swift resolution of customer inquiries or complaints. Demonstrated ability to build relationships and foster a positive work environment. Impact made includes improved efficiency in complaint handling processes, leading to increased overall customer satisfaction. Resourceful Customer Services Officer known for high productivity and efficient task completion. Excel in conflict resolution, customer relationship management, and communication skills. Utilize active listening, empathy, and problem-solving to enhance customer satisfaction and loyalty. Committed to leveraging time management and adaptability to meet tight deadlines and unexpected challenges.

Work History

Customer Service

Dennis Uniform
Portland, OR
08.2023 - 09.2023
  • Answering emails and phone calls via online

Seasonal Part Time Job in Retail

Dennis Uniform
06.2023 - 08.2023
  • Job required quick and fast thinking, cash handling and customer service

Cleaner

Gilcrease
Las Vegas, NV
03.2024
  • Cleaning pets cages up, and helping to groom the animals

Helper

Nevada State University
Henderson, NV
03.2024
  • Helping to hand out shirts to racers, picking up trash around event

Education

Buisness -

CSN
Las Vegas, NV
05-2026

High School Diploma - Grade 12

Shadow Ridge High School
05.2024

Skills

  • Social Media
  • Complaint Handling
  • Customer Relationship Management
  • Customer Needs Assessment
  • Product Sales

Accomplishments

Volleyball, 01/01/15, 12/31/18, 7, 13, 403, Played Volleyball for four years.

Awards

  • Drivers License, 04/01/23, Received my license after taking driving courses.
  • Peer Advocate, 05/01/19, Peer Advocate for Bob Miller Middle School in the year 2018-2019.

Volunteer Experience

  • Cleaner, Gilcrease, 8103 Racel St, Las Vegas, NV, 89131, 03/01/24, 03/31/24, 3, 3, Cleaning pets cages up, and helping to groom the animals.
  • Helper, Spartan Race, 1300 Nevada State Dr, Henderson, NV, 03/01/24, 03/31/24, 7, 7, Helping to hand out shirts to racers, picking up trash around event.

References

  • Lewis, Manager, Dennis Uniform, 5275 S Arville Ln, 702-738-3301, Other manager at seasonal job for six months.
  • Kylee, Manager, Dennis Uniform, 5275 S Arville Ln, 702-449-1061, Boss for seasonal job for six months.

Timeline

Cleaner

Gilcrease
03.2024

Helper

Nevada State University
03.2024

Customer Service

Dennis Uniform
08.2023 - 09.2023

Seasonal Part Time Job in Retail

Dennis Uniform
06.2023 - 08.2023

Buisness -

CSN

High School Diploma - Grade 12

Shadow Ridge High School
Renesmee Vento