Renessa Ziegenhagen
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Preschool Teacher
Ryan Ranch Children's Center
09.2021 - 03.2023
- Maintained organized, fun and interactive classroom to help children feel safe.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Assisted and supervised 12 or more children through entire school day.
- Allowed for ample outdoor discovery time in schedule each day.
Barista
Starbucks
05.2019 - 09.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Used POS system to accurately enter orders and process payments.
Sales Associate
Bubba Gumps Restaurant
05.2014 - 12.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
Key Holder
Claire's Stores Inc
05.2010 - 09.2012
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
Cast Member
Disney Store
03.2007 - 05.2010
- Answered customer questions regarding store merchandise, department information, and pricing.
- Assisted customers with returns, refunds and resolving transaction issues.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Arts - General Studies
Heald College
Salinas, CA10.2012
Skills
- Credit and Cash Transactions
- Product Recommendations
- Store Opening and Closing
- Customer Service
- Excellent People Skills
- POS System Operations
Timeline
Preschool Teacher
Ryan Ranch Children's Center
09.2021 - 03.2023
Barista
Starbucks
05.2019 - 09.2021
Sales Associate
Bubba Gumps Restaurant
05.2014 - 12.2015
Key Holder
Claire's Stores Inc
05.2010 - 09.2012
Cast Member
Disney Store
03.2007 - 05.2010
Associate of Arts - General Studies
Heald College
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