Reni Ajayi
New York,NY
Summary
A dedicated and highly organized professional adept at managing time effectively in fast-paced environments. With a robust skill set in human resources, operations, and house management for high-profile individuals, I prioritize confidentiality while excelling in multitasking and communication. Having gained five-plus years of experience in project management through innovative approaches, I am currently pursuing certification in Project Management to broaden my expertise and drive further success in my career.
Overview
6
6
years of professional experience
Work History
Operations Assistant
Jeremiah Brent Entertainment
01.2023 - Current
- Managed day-to-day department operations with effective workflow coordination.
- Maintained positive vendor relationships through timely payments and clear communication on expectations and deadlines.
- Overseeing Trade Manager and sales associates
- Hiring the Atrio Home Store employees
- Problem-solving solutions for new business.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.
- Promptly addressed customer inquiries and complaints to foster swift resolution.
- Enhanced team productivity by providing administrative support in scheduling and coordinating meetings.
- Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
House Manager/Private Nanny
Nate Berkus And Jeremiah Brent
New York
09.2020 - Current
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Supervised children on the playground to help develop physical and social skills.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Supervised children engaged in physical activity, learning, and social skills with peers.
- Regularly traveled with family to help with vacation activities and childcare.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Developed and maintained positive relationships with guests, vendors and other external partners to establish rapport.
- Planned special events such as parties or family gatherings with attention to detail and organization.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
Office Manager
Jeremiah Brent Design
01.2023 - 01.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed office operations while scheduling appointments for department managers.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
HR Specialist
McMullen Boutique
09.2019 - 09.2020
- Reviewed and screened applicant resumes to identify qualified candidates.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Fielded employee inquiries related to insurance, pension plans, vacation, sick leave, and employee assistance.
- Managed payroll processing and benefits to compensate employees for service rendered.
- All during the 2020 Lockdown
HR Administration Assistant
Shoe Palace
09.2019 - 09.2020
- Reviewed and screened applicant resumes to identify qualified candidates.
- Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
- Streamlined recruitment processes, expediting the hiring of qualified candidates.
- Improved communication between management and staff by organizing regular town hall meetings and feedback sessions.
- Planned, monitored, and appraised employee work results by training managers to coach and discipline employees.
- All during the 2020 Lockdown
Human Resources Contractor
McMullen Boutique
09.2019 - 09.2020
- Human Resources Specialist for
- Assisting with Onboarding, Offboarding, Employee Relations, Payroll
- Currently coming up with ways to reopen due to the pandemic.
Morgan Hill Bible Church: Worship Service Coordinator
05.2018 - 07.2019
- Producing four weekend services
- Scheduling weekend services one month in advance
- In charge of the organization's entire Technical Department
- Being present during the services to insure smooth transitions and trouble shooting if needed.
Project Manager
Morgan Hill Bible Church: High School Ministry Coordinator
05.2018 - 06.2019
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
- Achieved project deadlines by coordinating with contractors to manage performance.
Education
Bachelors - Psychology
Oral Roberts University
Tulsa, OK05.2018
Skills
- Proficiency in any management software
- Strong written and oral communication skills
- Excellent multi-tasking skills
- Excellent problem-solving skills
- Detail-oriented and highly organized
- Performing well in high-stress situation
- Interpersonal skills
- Decisiveness
- Problem-solving skills
- The ability to delegate effectively
- Time management skills
Timeline
Operations Assistant
Jeremiah Brent Entertainment
01.2023 - Current
Office Manager
Jeremiah Brent Design
01.2023 - 01.2024
House Manager/Private Nanny
Nate Berkus And Jeremiah Brent
09.2020 - Current
HR Specialist
McMullen Boutique
09.2019 - 09.2020
HR Administration Assistant
Shoe Palace
09.2019 - 09.2020
Human Resources Contractor
McMullen Boutique
09.2019 - 09.2020
Morgan Hill Bible Church: Worship Service Coordinator
05.2018 - 07.2019
Project Manager
Morgan Hill Bible Church: High School Ministry Coordinator
05.2018 - 06.2019
Bachelors - Psychology
Oral Roberts University