Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Renika Pierre

508 South Kirkman Road ,FL

Summary

Proficient Customer Service Specialist with a strong ability to prioritize and manage multiple tasks in fast-paced environments. Effective team player focused on achieving shared goals and enhancing business performance. Expertise in handling escalated customer issues, leading to increased customer loyalty and satisfaction.

Experienced with surveillance and monitoring of premises to ensure safety. Utilizes strong problem-solving skills to address and resolve security concerns promptly. Knowledge of access control procedures and emergency protocols, ensuring secure environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Preschool Teacher

Valentine Learning Center LLC
Orlando, FL
06.2024 - Current
  • Developed and implemented age-appropriate lesson plans to foster early childhood development.
  • Established a positive classroom environment promoting social, emotional, and cognitive growth.
  • Collaborated with parents to support children's learning objectives and address individual needs.
  • Organized activities that engaged children in hands-on learning experiences and creative expression.

Unarmed Security Officer

Vital Security
Orlando, FL
10.2025 - Current
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted regular patrols to identify and address potential security vulnerabilities.
  • Responded promptly to incidents, maintaining calm and ensuring effective resolution.
  • Collaborated with law enforcement during emergencies, providing critical information and support.
  • Documented daily activities and incidents accurately in reports for management review.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Developed and maintained strong relationships with clients to foster trust and communication.

Caregiver

Another Chance Foundation
Orlando
10.2023 - 06.2024
  • Provided compassionate care to clients, ensuring comfort and well-being throughout daily activities.
  • Assisted clients with personal hygiene, mobility, and medication management to enhance quality of life.
  • Developed and maintained strong relationships with clients and families, fostering trust and effective communication.
  • Monitored client health status, reporting changes to healthcare professionals for timely interventions.

Market Researcher

Arrow Workforce Solutions
Orlando, FL
07.2019 - 10.2023

My role working as a market research agent was to conduct surveys about issues in communities around the state’s.

  • Generated real-time data collection through open-forum discussions, surveys and questionnaires created for target audience.

Education

High School Diploma -

Jones High School
Orlando, FL
5 2020

Skills

  • Deadline-driven focus
  • Qualitative research
  • Customer service excellence
  • Report writing
  • Property patrol
  • First aid administration
  • CCTV monitoring
  • Reliable and responsible
  • Data entry
  • CPR certified

Languages

Haitian creole
Native or Bilingual

Certification

  • First Aid/CPR Certified

Timeline

Unarmed Security Officer

Vital Security
10.2025 - Current

Preschool Teacher

Valentine Learning Center LLC
06.2024 - Current

Caregiver

Another Chance Foundation
10.2023 - 06.2024

Market Researcher

Arrow Workforce Solutions
07.2019 - 10.2023

High School Diploma -

Jones High School