Renita Parker
Plainfield,IL
Summary
Accomplished Executive of Human Services offering 26 years of comprehensive experience developing staff and family functions, cultivating positive work environment and collaborating with all levels of management. Expertise in planning and managing employee and labor relations and developing and communicating company-wide training and development. Goal-oriented and personable professional committed to improving talent acquisition and increasing organizational effectiveness. Experienced Training Specialist with 5-year record of success in IES instruction. Focused on maximizing employee performance, team productivity and quality assurance with effective training programs. Looking to leverage 26 years in Human Service taking on challenging and skills development roles.
Overview
26
26
years of professional experience
Work History
Region 1C, Staff Development Specialist
Illinois Department Of Human Services
Chicago , Illinois
03.2017 - Current
- Spearheaded change management and strategic turnaround for organization during significant development and transition to new software.
- Directed training development for technological improvements, offering success amongst staff and reducing error rates.
- Used IES (Integrated Eligibility System) design training for IDHS employees and increase company retention and productivity rates.
- Developed and Implemented training programs for new IES product development.
- Assisting staff development regionally and statewide.
Il. Dept. of Human Service Caseworker
Il. Dept. Of Human Services
Chicago, IL
07.2007 - 03.2017
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
- Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and assess services based on qualifications.
- Kept and established comprehensive case files to support proper documentation and record retention.
- Acted as mandatory reporter of abuse.
- Described procedures, requirements and benefits to clients and interested parties.
- Inputted information and obtained quantitative and qualitative data on client details to provide services requested.
- Interviewed applicants for services and supported application completion as necessary.
Child Welfare Specialist
Jane Adams Hull House, New Directions & Neighbor
Chicago, IL
07.2002 - 07.2007
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Completed home welfare checks to align with state and program guidelines.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Organized activities for birth parents and in-home support counselors.
- Increased youth participation in pro-social activities through collaboration with therapist assistants and community resources.
- Prepared Court documents to support performance of duties and services to families in accordance with applicable standards, policies and regulatory guidelines to promote safety for children and families.
Child Welfare Specialist
Chicago Commons Association
Chicago , IL
04.1996 - 07.2002
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Completed home welfare checks to align with state and program guidelines.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Organized activities for birth parents and in-home support counselors.
- Increased youth participation in pro-social activities through collaboration with therapist assistants and community resources.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Testified in court reporting assistance to children and families and progression of state mandated goals in accordance with applicable standards, policies and regulatory guidelines to promote safe children and families.
Education
Bachelor of Arts - Psychology And Sociology
St. Xavier University
Chicago, IL. 05.1995
Skills
- Statistical Data Analysis
- Relationship Building
- Training Program Design
- Training Trends and Analysis
- Leadership Development
- Virtual Learning Development
Timeline
Region 1C, Staff Development Specialist
Illinois Department Of Human Services
03.2017 - Current
Il. Dept. of Human Service Caseworker
Il. Dept. Of Human Services
07.2007 - 03.2017
Child Welfare Specialist
Jane Adams Hull House, New Directions & Neighbor
07.2002 - 07.2007
Child Welfare Specialist
Chicago Commons Association
04.1996 - 07.2002
Bachelor of Arts - Psychology And Sociology
St. Xavier University