Summary
Overview
Work History
Education
Skills
Timeline
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Reniyah Roberts

Warner Robins,GA

Summary

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Walmart
Warner Robins, GA
03.2021 - 08.2023
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Processed returned merchandise according to company policies.

Customer Service Representative

GEICO
Macon, GA
03.2020 - 05.2021
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Quality Control Inspector

Perdue
Perry, GA
01.2019 - 02.2020
  • Inspected products for defects and conformance to customer specifications using precision measuring instruments.
  • Monitored production processes to ensure quality standards were met and documented results of inspections.

Education

High School Diploma -

Warner Robins High School
Warner Robins, GA
05-2017

Skills

  • Customer Service
  • Product Merchandising
  • Phone Etiquette
  • Stocking and Receiving
  • Positive and professional
  • Retail Sales
  • Problem-Solving
  • Customer Assistance
  • Self-Checkout Assistance
  • Time Management
  • Teamwork

Timeline

Retail Sales Associate

Walmart
03.2021 - 08.2023

Customer Service Representative

GEICO
03.2020 - 05.2021

Quality Control Inspector

Perdue
01.2019 - 02.2020

High School Diploma -

Warner Robins High School

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Reniyah Roberts