Renmar Trinidad
Virginia Beach,Virginia
Summary
Proven track record in enhancing customer satisfaction and streamlining service operations, notably at Car Spa Car Wash Virginia Beach. Expert in oil changes and fluid checks, coupled with exceptional problem-solving abilities, ensures top-notch service delivery. Demonstrated dependability and responsibility, achieving significant improvements in service efficiency and safety standards. Hardworking Lube Technician with vehicle maintenance knowledge and strong work ethic. Trained and mentored two new employees. High-level mechanical, organizational and communications skills enabled achievement of desired results in fast-paced environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Lube Technician
Car Spa Car Wash Virginia Beach
04.2022 - Current
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Filled up tires with air and made sure the customer is aware of any imperfections found on tread.
Sales Associate
Walgreens
08.2021 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Dishwasher
Pungo Pizza
03.2021 - 06.2021
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
Service Associate
Coldstone Creamy
01.2021 - 03.2021
- Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Collaborated with team members to streamline processes and improve overall service efficiency.
- Made sure to avoid cross-contamination in case of allergies.
Education
Vocational - Automotive Service
Tidewater Tech
Norfolk, VA07.2024
Skills
- Customer Service
- Dependable and Responsible
- Problem-Solving
- Fluid Checks
- Oil Changes
- Safety Checks
- Replacing parts
- Tools and Equipment Handling
- Belt Inspection
- Fuel Injection Servicing
Certification
- Basic Maintenance and Light Repair License - Two years
Play guitar, bass, and drums.
Used to play in a band in high school with my friends at different venues and at school talent shows. I have a few covers uploaded on YouTube.
Timeline
Senior Lube Technician
Car Spa Car Wash Virginia Beach
04.2022 - Current
Sales Associate
Walgreens
08.2021 - 10.2021
Dishwasher
Pungo Pizza
03.2021 - 06.2021
Service Associate
Coldstone Creamy
01.2021 - 03.2021
Vocational - Automotive Service
Tidewater Tech
- Basic Maintenance and Light Repair License - Two years
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