Joshua Cowan
Baltimore,MD
Summary
Dedicated, Positive, and hardworking team player. Consistently maintaining a professional appearance and will approach assigned tasks with expertise and a strong focus on high-quality results.
Overview
7
7
years of professional experience
Work History
Senior Lube Technician
Valvoline Instant Oil Change
04.2024 - 04.2025
- Performed Fluid Exchanges in gearboxes and other similar lube services
- Kept shop areas neat, clean, and free of safety hazards.
- Performed tire rotations
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work
- Greeted customers and answered questions about oil changes and other services
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Worked alone or in team-based systems to complete up to 110 oil changes each day.
- Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
- Attended in-house training courses and webinars to learn about vehicle electrical system, brakes and diagnostic and repair techniques.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
FRONT DESK RECEPTIONIST
Floyds 99 Barbershop
04.2022 - 05.2024
- Greeted guests at front desk and managed check-in process
- Maintained organized and clean front office area
- Scheduled, coordinated and confirmed appointments and meetings
- Resolved customer problems and complaints
- Confirmed appointments, communicated with clients, and updated client records
SERVER, HOST
7 West Bistro Grille
05.2021 - 07.2022
- Served food and beverages
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Resolved customer complaints promptly and professionally
- Explained menu items and suggested appropriate options for food allergy concerns
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
WAREHOUSE TRUCK LOADER, PACKAGE SORTER
UPS
04.2021 - 02.2022
- Loaded shipments into place on trucks
- Lifted and slid packages weighing up to 80 pounds on conveyor belts to transport items
- Loaded and unloaded pallets quickly and safely, managing work load priorities
- Operated scanning equipment to track orders and shipments
- Worked with team members to move and load cargo properly and safely
GRILL COOK, LINE COOK, PREP COOK
Red Robin
01.2020 - 11.2021
- Maintained clean, organized grill stations for hygienic, orderly food preparation
- Prepared food items such as meats, poultry, and fish for frying purposes
- Grilled meats and seafood to customer specifications
- Operated and maintained grills, fryers and other cooking equipment
- Prepared meals according to customer specifications
GRILL COOK, PREP COOK, LINE COOK
Qdoba
10.2018 - 12.2019
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash
- Trained and assisted new kitchen staff members
- Worked with raw meat and vegetables
- Cleaned and maintained kitchen equipment regularly
- Maintained clean, organized grill stations for hygienic, orderly food preparation
Education
High School Diploma - undefined
Detwiler Academy
Towson, MD06.2019
Skills
- Pit work and Fluid Exchanges
- Fast Paced Industrial Environments
- Car Maintenance
- Floor Management
- Novice Level Mechanics
- Lube Center
- Conflict Management
- Front Desk Operations
- Technical Support
- Dish Preparation
- Team Oriented
- Time Management
- Cleaning and Organization
- Food Preparation and Safety
- Kitchen Equipment Operation
- Safe Food Handling
- High-Volume Environments
Timeline
Senior Lube Technician
Valvoline Instant Oil Change
04.2024 - 04.2025
FRONT DESK RECEPTIONIST
Floyds 99 Barbershop
04.2022 - 05.2024
SERVER, HOST
7 West Bistro Grille
05.2021 - 07.2022
WAREHOUSE TRUCK LOADER, PACKAGE SORTER
UPS
04.2021 - 02.2022
GRILL COOK, LINE COOK, PREP COOK
Red Robin
01.2020 - 11.2021
GRILL COOK, PREP COOK, LINE COOK
Qdoba
10.2018 - 12.2019
High School Diploma - undefined
Detwiler Academy
Similar Profiles
John HenryJohn Henry
Lube Technician at Valvoline Instant Oil ChangeLube Technician at Valvoline Instant Oil Change
Alexander GartsideAlexander Gartside
Certified Technician at Valvoline Instant Oil ChangeCertified Technician at Valvoline Instant Oil Change
DaMonte Ard-CampbellDaMonte Ard-Campbell
Certified Technician at Valvoline Instant Oil ChangeCertified Technician at Valvoline Instant Oil Change