Overview
Work History
Education
Skills
Certification
References
Timeline
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Renna Boane

Chattanooga,TN

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager

Be Caffeinated
03.2023 - Current
  • Supervise and train barista teams, ensuring high-quality service and community engagement.
  • Update menus with seasonal specials, boosting customer interest and sales.
  • Balance cash drawer and manage inventory, maintaining financial accuracy and stock levels.
  • Oversee opening and closing procedures, ensuring operational efficiency.
  • Guide staff by providing feedback to enhance performance and service quality.

Marketing and Sales Intern

T&T Produce
11.2022 - 03.2023
  • Produced educational videos, enhancing customer knowledge and engagement.
  • Managed new account forms, refining pre and post-sales activities.
  • Developed social media content for Facebook and Instagram, ultimately boosting online presence.
  • Supported app campaign launch, transitioning 700 customers to a new ordering system.
  • Created and tracked flyers for app campaign, analyzing QR code interactions.

Barista

The Spot Coffee Shop
02.2022 - 10.2022
  • Handcrafted beverages and served food, enhancing the overall customer experience and contributing to increased customer satisfaction.
  • Operated the POS system to process payments accurately and efficiently, maintaining error-free financial records and ensuring smooth transactions.
  • Assisted in training new employees.
  • Oversaw inventory stocking to maintain optimal stock levels.

Desk Assistant

West Campus Housing
01.2021 - 10.2022
  • Managed housing inquiries for 600 residents, enhancing satisfaction.
  • Allowed building access to maintenance and delivery personnel.
  • Streamlined package logging with Star Rez software, improving efficiency and accuracy.
  • Answered phone calls.
  • Responsible for lending out loaner keys and master key.

Education

Bachelor of Science - Marketing

University of Tennessee At Chattanooga
12.2023

High School Diploma -

Collierville High School
05.2020

Skills

  • Mimic Pro Digital Marketing Simulation
  • Excel: proficient
  • Microsoft office: excellent
  • WordPress: intermediate
  • Email Marketing
  • Administering Social Media Accounts
  • Creating Content
  • Site Layout
  • Leadership

Certification

  • Google Analytics Certification
  • HubSpot Inbound Marketing Certification

References

References available upon request

Timeline

Assistant Manager

Be Caffeinated
03.2023 - Current

Marketing and Sales Intern

T&T Produce
11.2022 - 03.2023

Barista

The Spot Coffee Shop
02.2022 - 10.2022

Desk Assistant

West Campus Housing
01.2021 - 10.2022

Bachelor of Science - Marketing

University of Tennessee At Chattanooga

High School Diploma -

Collierville High School
  • Google Analytics Certification
  • HubSpot Inbound Marketing Certification

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Renna Boane