Renna Boane
Chattanooga,TN
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Be Caffeinated
03.2023 - Current
- Supervise and train barista teams, ensuring high-quality service and community engagement.
- Update menus with seasonal specials, boosting customer interest and sales.
- Balance cash drawer and manage inventory, maintaining financial accuracy and stock levels.
- Oversee opening and closing procedures, ensuring operational efficiency.
- Guide staff by providing feedback to enhance performance and service quality.
Marketing and Sales Intern
T&T Produce
11.2022 - 03.2023
- Produced educational videos, enhancing customer knowledge and engagement.
- Managed new account forms, refining pre and post-sales activities.
- Developed social media content for Facebook and Instagram, ultimately boosting online presence.
- Supported app campaign launch, transitioning 700 customers to a new ordering system.
- Created and tracked flyers for app campaign, analyzing QR code interactions.
Barista
The Spot Coffee Shop
02.2022 - 10.2022
- Handcrafted beverages and served food, enhancing the overall customer experience and contributing to increased customer satisfaction.
- Operated the POS system to process payments accurately and efficiently, maintaining error-free financial records and ensuring smooth transactions.
- Assisted in training new employees.
- Oversaw inventory stocking to maintain optimal stock levels.
Desk Assistant
West Campus Housing
01.2021 - 10.2022
- Managed housing inquiries for 600 residents, enhancing satisfaction.
- Allowed building access to maintenance and delivery personnel.
- Streamlined package logging with Star Rez software, improving efficiency and accuracy.
- Answered phone calls.
- Responsible for lending out loaner keys and master key.
Education
Bachelor of Science - Marketing
University of Tennessee At Chattanooga
12.2023
High School Diploma -
Collierville High School
05.2020
Skills
- Mimic Pro Digital Marketing Simulation
- Excel: proficient
- Microsoft office: excellent
- WordPress: intermediate
- Email Marketing
- Administering Social Media Accounts
- Creating Content
- Site Layout
- Leadership
Certification
- Google Analytics Certification
- HubSpot Inbound Marketing Certification
References
References available upon request
Timeline
Assistant Manager
Be Caffeinated
03.2023 - Current
Marketing and Sales Intern
T&T Produce
11.2022 - 03.2023
Barista
The Spot Coffee Shop
02.2022 - 10.2022
Desk Assistant
West Campus Housing
01.2021 - 10.2022
Bachelor of Science - Marketing
University of Tennessee At Chattanooga
High School Diploma -
Collierville High School
- Google Analytics Certification
- HubSpot Inbound Marketing Certification