RENNA NEUMANN
Sun Prairie,WI
Summary
To obtain a position with a company that offers opportunities to grow, that will train, and build a long term career. I enjoy meeting customers, building relationships,and helping them to get the product or service they are looking for.
Overview
15
15
years of professional experience
Work History
Customer Service
Bliffert Lumber/Chase Lumber
Sun Prairie, USA
01.2017 - Current
- Managed inventory by selling lumber, stocking items, and ordering products.
- Resolved customer service inquiries promptly and efficiently.
- Greeted customers, provided customer service and answered questions.
- Provided excellent customer service with a positive attitude.
- Handled phone inquiries efficiently.
- Scheduled customer orders for delivery.
- Ensured accurate till balancing at the beginning and end of shifts.
Customer Service
Dorn True Value
Sun Prairie, USA
07.2015 - 01.2017
- Managed front counter sales and customer service.
- Provided exemplary customer service at all times.
- Balanced daily cash transactions.
Sales Coordinator
Crowne Plaza Madison
Madison, USA
08.2009 - 07.2015
- Work with Sales team, office personnel, vendors and all other people and guests in the organization
- Ability to train and guide lower level employees
- Ability to communicate effectively both verbally and written
- Ability to be self-directed in accomplishing the coordination and decision making responsibilities
- Reports, month end, office duties include answering phones and sorting mail, maintain office filing system
- Project a professional company image through in person and on the phone interactions
- Set reservations, close attention to detail and accuracy, resolve guests questions and concerns as they arrive
- Process checks as the come in, maintained cash register
- Update and maintain Social media
Barista
Starbucks
- Multi task in a fast paced environment, Cashier, and Inventory
- Trained new hires to work in Starbucks, Open and closing duties
Education
Business Administration
Moraine Park Technical College
Beaver Dam, WI05.2003
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Point of Sale
- Cashier
- Copier
- Scanner
Hobbies and Interests
- Daughters of the Revolution Member (Genealogy)
- Sun Prairie Chamber Member
- Gardening
- Painting
- Riding Motorcycle
References
Available upon request
Accomplishments
- Service Ambassador, Employee recognition award, Employee of the month award and Starbucks Barista award
Timeline
Customer Service
Bliffert Lumber/Chase Lumber
01.2017 - Current
Customer Service
Dorn True Value
07.2015 - 01.2017
Sales Coordinator
Crowne Plaza Madison
08.2009 - 07.2015
Barista
Starbucks
Business Administration
Moraine Park Technical College
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