Rennata Ponce
Carpentersville,Illinois
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Maid/House Cleaner
Lemon Clean
08.2022 - Current
- Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
- Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
- Collaborated with team members to complete large-scale projects in a timely manner, maximizing efficiency.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Server
Elgin Country Club
05.2021 - 10.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Customer Service Cashier
Petco Animal Supplies Stores Inc.
12.2016 - 02.2018
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Collaborated with team members to ensure smooth operations during peak hours.
Education
GED -
Harry D Jacobs High School
Algonquin, IL05.2021
Skills
- Guest Greeting
- Customer Service
- Polite communication
- Data Entry
Timeline
Maid/House Cleaner
Lemon Clean
08.2022 - Current
Server
Elgin Country Club
05.2021 - 10.2022
Customer Service Cashier
Petco Animal Supplies Stores Inc.
12.2016 - 02.2018
GED -
Harry D Jacobs High School
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