Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reno Hyce

Phoenix,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Possessing a willingness to take on added responsibilities to meet team goals. Detail-oriented team player with a strong ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Bar Manager

Feather & Flour
08.2022 - Current
  • Closed out cash register and prepared cashier report at close of business.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Housing & Maintenance Technician

Delta Constructors
03.2020 - 06.2022
  • Managed and coordinated employee housing month-to-month to ensure smooth move-in and move-out processes.
  • Handled employee complaints and coordinated effective solutions including relocation and/or improved tenant satisfaction.
  • Conducted home and apartment inspections to identify safety issues and needed repairs.
  • Met with housing residents and supervisors to answer questions, address concerns and clarify policies and procedures.
  • Researched best practices and developed strategies to improve program outcomes.

Project Controls Specialist

Delta Constructors
08.2017 - 03.2020
  • Validated project and employment information and completed manual adjustments to financial data.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Analyzed project performance data to identify areas of improvement.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Maintained open communication by presenting regular updates on project status to customers.

Education

Bachelor of Science - Agribusiness Operations

Cornell University
Ithaca, NY
05.2017

Skills

  • Client Interfacing
  • Marketing and Advertising
  • Account Management
  • Technical Communications
  • Resident Relations
  • Lease Oversight
  • Tenant and Owner Liaising

Timeline

Bar Manager

Feather & Flour
08.2022 - Current

Housing & Maintenance Technician

Delta Constructors
03.2020 - 06.2022

Project Controls Specialist

Delta Constructors
08.2017 - 03.2020

Bachelor of Science - Agribusiness Operations

Cornell University
Reno Hyce