Reno Hyce
Phoenix,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Possessing a willingness to take on added responsibilities to meet team goals. Detail-oriented team player with a strong ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Bar Manager
Feather & Flour
08.2022 - Current
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Housing & Maintenance Technician
Delta Constructors
03.2020 - 06.2022
- Managed and coordinated employee housing month-to-month to ensure smooth move-in and move-out processes.
- Handled employee complaints and coordinated effective solutions including relocation and/or improved tenant satisfaction.
- Conducted home and apartment inspections to identify safety issues and needed repairs.
- Met with housing residents and supervisors to answer questions, address concerns and clarify policies and procedures.
- Researched best practices and developed strategies to improve program outcomes.
Project Controls Specialist
Delta Constructors
08.2017 - 03.2020
- Validated project and employment information and completed manual adjustments to financial data.
- Reported regularly to managers on project budget, progress and technical problems.
- Analyzed project performance data to identify areas of improvement.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
Education
Bachelor of Science - Agribusiness Operations
Cornell University
Ithaca, NY05.2017
Skills
- Client Interfacing
- Marketing and Advertising
- Account Management
- Technical Communications
- Resident Relations
- Lease Oversight
- Tenant and Owner Liaising
Timeline
Bar Manager
Feather & Flour
08.2022 - Current
Housing & Maintenance Technician
Delta Constructors
03.2020 - 06.2022
Project Controls Specialist
Delta Constructors
08.2017 - 03.2020
Bachelor of Science - Agribusiness Operations
Cornell University
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