RENZO GUIA
Park City,UT
Summary
Hospitality professional with extensive experience at St. Regis Deer Valley, specializing in conflict resolution and leadership. Demonstrated ability to enhance guest satisfaction through proactive service and effective team collaboration. Expertise in inventory management and adaptability in fast-paced environments, consistently achieving exceptional results.
Overview
7
7
years of professional experience
Work History
Server
Promontory Club
Park City, Utah
07.2025 - 09.2025
- Delivered attentive and efficient service to restaurant patrons, ensuring positive experiences.
- Anticipated needs and proactively resolved issues to enhance patron satisfaction.
- Collaborated with kitchen and support staff to maintain smooth restaurant operations.
Bellperson and Valet Parking
St. Regis Deer Valley
Park City, Utah
12.2018 - 07.2025
- Handled luggage for arriving and departing guests, ensuring smooth operations.
- Resolved customer complaints promptly, maintaining high-quality service standards.
- Compiled daily reports detailing revenue generated from valet parking service.
- Trained new Guest Service Attendants on effective customer service techniques.
Support Staff (Barback, Food Runner, S.A.)
St. Regis Deer Valley
Park City, Utah
01.2022 - 11.2024
- Ensured accurate, timely order delivery by coordinating kitchen and serving staff.
- Adapted to various tasks to support restaurant needs and enhance customer experience.
- Collaborated with team to manage inventory levels, minimizing waste effectively.
Driver
Grocery Girls, Fresh Market
Park City, Utah
12.2022 - 04.2024
- Ensured timely, safe delivery of orders while adhering to planned routes and road safety standards.
- Managed inventory verification and control to maintain accurate stock levels.
- Conducted daily vehicle inspections to guarantee functionality and implemented preventive maintenance strategies.
Education
Bachelor of Science - Industrial Engineering
Universidad De Lima
Lima, LMAAdvanced English -
Lumos Language School
Salt Lake City, UTSkills
- Leadership and teamwork
- Conflict resolution
- Organizational development
- Internal communication
- Adaptability in fast-paced environments
- Influencing others
Languages
- Spanish, First Language
- English, C1
References
References available upon request.
Timeline
Server
Promontory Club
07.2025 - 09.2025
Driver
Grocery Girls, Fresh Market
12.2022 - 04.2024
Support Staff (Barback, Food Runner, S.A.)
St. Regis Deer Valley
01.2022 - 11.2024
Bellperson and Valet Parking
St. Regis Deer Valley
12.2018 - 07.2025
Bachelor of Science - Industrial Engineering
Universidad De Lima
Advanced English -
Lumos Language School