Reshma Adigal
Chicago,IL
Summary
Dynamic and compassionate professional with a proven track record of providing friendly customer service and exceptional support at Northwestern Medicine Hospital. Skilled in organization, critical thinking, and problem-solving, with a strong ability to adapt and efficiently manage tasks. Demonstrated success in enhancing patient and student experiences through active listening and enthusiasm.
Overview
6
6
years of professional experience
Work History
Inpatient Nursing Support Volunteer
Northwestern Medicine Hospital
Lake Forest, IL
07.2023 - Current
- Transported patients on wheelchairs. Guided family to patient rooms.
- Answered call lights. Directed CNAs, nurses, and doctors to patient rooms and facilitated communication to serve patient needs.
- Provided meals, blankets, and other necessary supplies to patients.
- Maintained clean, neat, and operational facilities by disinfecting and preparing rooms.
- Used strong interpersonal communication skills to connect with hospital visitors.
Volunteer
Vernon Area Public Library
Lincolnshire, IL
06.2018 - 07.2023
- Registered patrons for library programs. Provided enthusiastic customer service for families.
- Led events by acting characters, reading to children, teaching technology/printing, and hosting art projects.
- Supported engaging, fun, and smooth-running community and library events for all ages by helping with organization and planning.
- Maintained clean, neat, and operational facilities during library programs.
- Used strong communication skills and patience while working with children.
Tutor
HandsOn Suburban Chicago (HOSC); CHiL Afterschool
Wheeling, IL
01.2023 - 05.2023
- Provided educational and social support to low-income middle-school students. Taught challenging mathematical concepts with engaging activities/games.
- Provided homework assistance using specific curriculum and materials.
- Collaborated with students to complete homework assignments, identify skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Education
Bachelor of Science - Molecular, Cellular, And Organismal Biology
University of Illinois At Chicago
Chicago, IL05.2028
High School Diploma -
Adlai E. Stevenson High School
Lincolnshire, IL05.2024
Skills
- Enthusiasm and Compassion
- Organization and Efficiency
- Attention to Detail
- Adaptability and Dependability
- Active Listening and Critical Thinking
- Problem-Solving Abilities
- Customer Service
Languages
English
Native or Bilingual
Spanish
Full Professional
References
- Diane Presta, Youth & School Services Librarian; 224-543-1423
- Rebecca Gibbons, Youth & School Services Librarian; 224-543-1435
- Marissa Bogle, Volunteer Services Manager at Northwestern Medicine; 847-535-6850
Timeline
Inpatient Nursing Support Volunteer
Northwestern Medicine Hospital
07.2023 - Current
Tutor
HandsOn Suburban Chicago (HOSC); CHiL Afterschool
01.2023 - 05.2023
Volunteer
Vernon Area Public Library
06.2018 - 07.2023
Bachelor of Science - Molecular, Cellular, And Organismal Biology
University of Illinois At Chicago
High School Diploma -
Adlai E. Stevenson High School