TYRESSE MARBLE
Conroe,TX
Summary
Results-driven Data Entry Professional experienced in supporting individuals in achieving their goals through effective communication and time management. Delivered tailored guidance and leveraged computer literacy to streamline processes and enhance data accuracy. Focused on contributing to organizational success by applying strong organizational, technical, and analytical skills.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Academic Advisor
Ultimate medical academy
Spring, US
04.2023 - Current
- Guided students in selecting degree programs aligned with their interests and educational assessments.
- Evaluated student transcripts and facilitated transfer credit articulation within the university system.
- Collaborated with faculty, staff, and administrators to create resources for students in need of assistance.
Insurance Sales Agent
Bloom Insurance Company
, US
03.2021 - 01.2023
- Conducted cold calls to generate leads and expand client base
- Referred medicare D plans to callers to provide tailored insurance options
- Conducted cold calls to potential clients to introduce services
- Provided referrals for Medicare D plans to callers seeking assistance
Customer Service Representative
Department of Children and Family Services
, US
07.2019 - 03.2021
- Handled customer inquiries, answered questions, and resolved issues efficiently to enhance customer satisfaction
- Documented details while assisting customers on the phone to improve service efficiency.
- Utilized AWS Connect platform for managing customer interactions.
- Verified all personally identifiable information for compliance during customer interactions.
Medical Records Advocate
Maximus
Houston, US
09.2015 - 06.2019
- Utilized hospital systems to monitor and report on individual patient care, including lab results, allergies, and vital signs
- Created and maintained an inpatient care log that noted patient medical history, medications, and diagnoses
- Organized and bookmarked essential documents related to patient illnesses for easy reference.
- Drafted legal documents and contracts for various client needs.
Education
High school Diploma -
Westfield
HoustonSkills
- Academic advising
- Degree program referral
- Client relations
- Communication skills
- Time management
- Computer literacy
- Life and Health Insurance License
Certification
- Life, accident and health Insurance
- CPR
Timeline
Academic Advisor
Ultimate medical academy
04.2023 - Current
Insurance Sales Agent
Bloom Insurance Company
03.2021 - 01.2023
Customer Service Representative
Department of Children and Family Services
07.2019 - 03.2021
Medical Records Advocate
Maximus
09.2015 - 06.2019
High school Diploma -
Westfield