Resul Ejupi
Skopje,Macedonia
Summary
Flexible hard worker ready to learn and contribute to team success. Capable professional knowledgeable about managing routes while providing top-notch customer service to customers. Well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues. Focused on maximizing time and cost efficiency of goods used in operations. Effective at maintaining strong working relationships with vendors, customers and team members. Good report writing, recordkeeping and inventory counting abilities.
Overview
16
16
years of professional experience
Work History
Logistics Coordinator
Dauti Komerc AD
Skopje, Macedonia
01.2021 - Current
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Organized and monitored the shipment of products in accordance with customer requirements.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Analyzed data to identify cost savings opportunities in the logistics process.
- Managed inventory levels to ensure timely delivery of goods while minimizing storage costs.
- Assisted in developing processes for receiving, storing and distributing materials according to established procedures.
- Assisted in the development of logistics strategies to support business growth and expansion.
- Created and updated standard operating procedures for logistics operations.
Assistant Branch Manager
Dauti Komerc Shpk
Ferizaj , Kosovo
01.2016 - 12.2020
- Provided training to new employees on company policies and procedures.
- Conducted performance reviews, monitored employee goals, and provided feedback and coaching as necessary.
- Monitored daily operations of the branch including sales, customer service, inventory control.
Sales Manager
Dauti Komerc Shpk
Ferizaj, Kosovo
04.2010 - 12.2015
- Supported sales team members to drive growth and development.
- Used change methodologies to increase sales and led projects for increased productivity.
Sales Manager
Dauti Komerc doo
Podgorica, Montenegro
06.2009 - 04.2010
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Performed sales consultations and educated clients on products and services.
- Established new accounts and serviced existing accounts maintaining professional relationships.
Assistant Sales Department Manager
Dauti Komerc AD
Skopje, Macedonia
04.2008 - 06.2009
- Created presentations and proposals for prospective clients.
- Followed up with prospects on a regular basis to ensure satisfaction with services provided.
- Negotiated contracts with customers to secure sales deals.
- Resolved customer complaints promptly and effectively.
- Developed marketing plans for new product launches.
- Performed other duties as assigned by management team members.
- Resolved customer complaints regarding sales and service.
Education
Building Construction Technology
DSGU Zdravko Cvetkovski
Civil Engineering
Gradezan Fakultet
Skills
- Reports Generation
- Problem-Solving
- Inventory Control
- Emergency Readiness
- Driver Scheduling
- Transportation Management
- Purchase Orders
- Contract Negotiation
- Logistics Analysis
- Route Optimization
- Coaching and Mentoring
- Sales Support
- Transportation Planning
- Motivational Leadership
Languages
Albanian
First Language
Macedonian
Proficient
C2
English
Upper Intermediate
B2
Croatian
Upper Intermediate
B2
Work Preference
Work Type
Full TimeTimeline
Logistics Coordinator
Dauti Komerc AD
01.2021 - Current
Assistant Branch Manager
Dauti Komerc Shpk
01.2016 - 12.2020
Sales Manager
Dauti Komerc Shpk
04.2010 - 12.2015
Sales Manager
Dauti Komerc doo
06.2009 - 04.2010
Assistant Sales Department Manager
Dauti Komerc AD
04.2008 - 06.2009
Building Construction Technology
DSGU Zdravko Cvetkovski
Civil Engineering
Gradezan Fakultet
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