Resume
Canton,MS
Summary
Dynamic and results-driven professional with a proven track record at Acura of Jackson, excelling in parts delivery and customer service. Demonstrated expertise in vehicle maintenance and effective communication, consistently enhancing workflow and customer satisfaction. Recognized for adaptability and punctuality, ensuring timely deliveries and fostering strong client relationships.
Professional driver with experience in timely and safe parts delivery. Known for strong organizational skills, reliable vehicle maintenance, and efficient route planning. Proven ability to collaborate with team members and adapt to changing schedules while maintaining high standards and achieving results. Skilled in customer service, time management, and adherence to safety protocols.
Overview
8
8
years of professional experience
Work History
Parts Delivery Driver
Acura of Jackson
Ridgeland, MS
06.2024 - 08.2025
- Delivered automotive parts efficiently to multiple service locations, ensuring timely support for repair operations.
- Maintained accurate inventory records, tracking incoming and outgoing parts to enhance supply chain effectiveness.
- Collaborated with service technicians to prioritize urgent deliveries, improving workflow and service response times.
- Conducted routine vehicle inspections to ensure safe and reliable transportation of parts across various locations.
- Utilized GPS navigation systems for optimal route planning, reducing delivery times and enhancing customer satisfaction.
- Communicated effectively with vendors regarding part availability, contributing to improved inventory management practices.
- Assisted in training new delivery personnel on safety protocols and efficient delivery methods, fostering team performance.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Developed strong relationships with customers by providing professional and courteous service during deliveries.
- Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
- Safely navigated challenging road conditions and traffic patterns, minimizing delays in part deliveries.
- Collaborated with warehouse staff to ensure proper packaging and loading of parts for efficient delivery.
- Maintained a clean driving record while adhering to all federal, state, and local transportation regulations.
Auto Detailer
Mac Haik Dodge
Flowood, MS
01.2021 - 06.2024
- Performed thorough exterior and interior detailing on vehicles, ensuring high-quality finish.
- Operated specialized cleaning equipment to restore appearance of automobiles efficiently.
- Maintained accurate records of services completed for customer tracking and follow-up.
- Trained new team members on detailing techniques and safety protocols to enhance performance.
- Collaborated with service advisors to prioritize vehicles requiring immediate attention for detailing.
- Washed cars and trucks daily for auto dealership.
- Led workflow optimization initiatives that increased daily vehicle output without compromising quality standards.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
Associate
Kroger
Madison, MS
10.2017 - 08.2020
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Implemented visual merchandising strategies to optimize product displays and increase sales visibility.
- Collaborated with management to develop promotional campaigns that boosted customer engagement.
- Resolved customer complaints efficiently, fostering positive relationships and repeat business.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized and stocked products on shelves to ensure optimal product visibility.
- Monitored inventory levels and communicated restocking needs to management.
Education
High School Diploma -
Velma Jackson High School
Camden, MS05-2020
Bachelor of Arts - Music Education
Stillman College
Tuscaloosa, ALBachelor of Arts - Business Administration
University of Southern Mississippi
Hattiesburg, MS05-2027
Skills
- Vehicle maintenance
- Fuel efficiency
- Excellent customer service
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Documentation skills
- Loading and unloading
- Punctuality
- Safe driving
Languages
English
Native or Bilingual
Timeline
Parts Delivery Driver
Acura of Jackson
06.2024 - 08.2025
Auto Detailer
Mac Haik Dodge
01.2021 - 06.2024
Associate
Kroger
10.2017 - 08.2020
High School Diploma -
Velma Jackson High School
Bachelor of Arts - Music Education
Stillman College
Bachelor of Arts - Business Administration
University of Southern Mississippi