Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sri Lakshmi

Raleigh,NC

Summary

  • Skilled and Certified Salesforce Developer and Administrator with around 8 years of IT experience in the software industry, covering all phases of the SDLC, including design, development, implementation, support, and maintenance of various software applications using Salesforce (CRM).
  • Around 5 years of solid experience in Salesforce customization, administration, configuration, and Salesforce Lightning UI on the Salesforce CRM and Force.com platform.
  • Excellent knowledge of Apex development, including creating triggers, Apex classes, standard controllers, custom controllers, and controller extensions.
  • Experience with the Aura framework, Lightning Components, and Salesforce Lightning Design System (SLDS) for developing Salesforce Lightning apps.
  • Worked on Salesforce Classic to Lightning migration, Lightning component creation, and Lightning Web Components.
  • Proficient in designing various webpages in Visualforce using Visualforce components, Apex controllers, HTML, CSS, and JavaScript.
  • Extensive experience with customizations and configurations on Sales Cloud, Service Cloud, Communities, Sites, and App Exchange Applications.
  • In-depth understanding of CRM business processes such as campaign management, lead management, account management, opportunity management, case management, and forecasting.
  • Proficient in administrative tasks, including creating roles, profiles, users, email services, page layouts, junction objects, validation rules, workflow rules, process builders, flows, approval processes, reports, and dashboards.
  • Excelled in working with various standard objects like Accounts, Contacts, Leads, Opportunities, Cases, and Campaigns.
  • Expertise in data migration using Data Loader, Salesforce Inspector, and Workbench for all data management activities.
  • Hands-on experience with inbound and outbound integration of Salesforce with external systems by developing custom Apex SOAP and RESTful classes and writing Apex callouts for invoking outbound applications.
  • Experienced in working with SOQL, SOSL, DML statements and methods, sObjects, asynchronous Apex, and governor limits.
  • Hands-on experience with Agile/Scrum development methodologies, JIRA, and working in cross-functional teams, including identifying business requirements and supporting sales and marketing efforts.
  • Experience with CICD automation, UAT, rollout phases and bug fixes.

Overview

11
11
years of professional experience

Work History

Salesforce Developer

Lennar Corporation
11.2021 - 07.2024
  • Proven experience in Agile development methodologies such as Scrum, and with Jira for managing Agile sprints and backlogs.
  • Experience in creating Lightning Pages using Aura Components, including Controller logic, Helper (JavaScript), and CSS files, and configuring Lightning pages with dynamic forms and quick actions. Enabled Aura framework by adding attributes and Aura handlers for events to focus on logic and interaction in Lightning applications.
  • Designed and developed Apex Classes, Controller Classes, Apex Triggers , and Test methods using synchronous and asynchronous methods.
  • Hands-on experience in building new apps with lightning App builder and creating Apex classes with Aura Enabled to make them visible to Lightning Components.
  • Created UI pages as per business requirement using Lightning Web Components (LWC) and developed Visualforce pages using LWC, invoking apex methods to read data from custom objects in LWC
  • Developed pages capable of calling out using APIs via GET or POST methods and deserializing Json.
  • Experience in developing asynchronous classes to insert/update data from t back end using batch and schedule classes to run at specified times.
  • Worked with Lightning Process builder Flows, Connect API, Chatter, Quick Actions, Platform Events, Omnichannel, and App Exchange applications
  • Proficient in SFDC Administrative tasks, including creating profiles and roles based on organizational role hierarchy, users, public groups, queues, permission sets, custom objects, email services, custom tabs, workflow actions, tasks, and data migration activities using Data Loader and Workbench.
  • Knowledge in Field Service Lightning (FSL) for Service Appointments, Service Resources, Territories, etc.
  • Experience working with SFDX and CI/CD tools like Azure DevOps Server and Vs Code and source control tools like GITHUB
  • Coordinated with offshore development and QA teams for Salesforce support activities, Jira tickets, production releases, and provided training to internal business users on application.
  • Adhered to Salesforce development best practices, coding standards, and governance policies.

Salesforce Developer/Administrator

Global Logic - Google
11.2017 - 07.2018
  • Analyzed business and technical requirements in detail and provided solutions by customizing various objects and utilizing platform-based technologies such as Visualforce, Force.com API, and Web Services.
  • Hands-on experience in implementing Sales cloud, Service cloud, Salesforce lightning UI, Communities, Chatter , Customer Portal and recommended solutions to improve business process using Salesforce.com
  • Designed, developed and deployed Apex Classes, Apex Triggers and Apex Controllers to meet various functional needs in the application.
  • Created Lightning Apps by combining Lightning Design System, Lightning App Builder, and Lightning Component features, and integrated them into Lightning pages and record pages.
  • Upgraded some apps from Salesforce Classic to Lightning to develop a richer user interface and enhance page interactions.
  • Developed various Visualforce pages using standard controllers, custom controllers, and controller extensions, and created new UI elements using JavaScript, HTML, and CSS in Visualforce pages.
  • Customized existing Visualforce pages to align with Salesforce's new Lightning UI experience.
  • Hands-on experience with Salesforce Integrations using SOAP/REST APIs , middleware tools like MuleSoft and other integration technologies
  • Developed and scheduled various batch apex jobs based on business requirements
  • Wrote SOQL & SOSL queries necessary for the application in Apex Classes and Triggers, following Salesforce best practices for querying large data sets while adhering to governor limits.
  • Experienced with Web-to-Lead and Web-to-Case scenarios, along with Escalation and Assignment rules.
  • Created Email templates, Visualforce email templates, Mail merges and automated email process to send installation instructions to new and existing customers.
  • Experience in using IDEs such as Eclipse IDE, VSCode and CI/CD tools like Copado.
  • Worked extensively on profiles, security setup, queues, junction objects, advanced picklist fields, Flows, Process Builders, Workflows, DocuSign, Conga Builder, and AppExchange applications.

Salesforce Administrator

Magna Info Tech - CA Technologies
09.2016 - 11.2017
  • Implemented security measures to protect vital business data by creating Profiles and Roles based on organizational role hierarchy. Implemented record-level and field-level security and configured sharing settings accordingly.
  • Worked extensively with various Salesforce.com standard objects, including Accounts, Contacts, Leads, Opportunities, Cases, Activities, Reports, and Dashboards.
  • Created custom objects, lookup fields, roll-up summary fields, record types, customized page layouts, validation rules, custom settings, custom labels, custom tabs, and approval processes, including field updates and email alerts.
  • Proficient in using Salesforce declarative tools such as Process Builder, Workflow Rules, and Flows. Created various custom reports and dashboards based on client and application requirements.
  • Worked on Case Management by automating business processes with Process Builders, Workflows, Approval Processes, and Assignment Rules. Implemented Email-to-Case and manual case entry for creating customer cases in the Cases tab.
  • Evaluated, installed and maintained App Exchange packages.
  • Performed mass data imports using Data loader, Import wizard and Informatica.
  • Used sandbox for testing and migrated code to the deployment instance using Change Sets.
  • Proficient in deployments with ANT Migration for metadata deployment.
  • Configured multiple outlook settings for various users and performed field mapping and adjusted matching criteria and other advanced settings based on requirements.

Java Developer

TCS
03.2013 - 07.2016
  • As a team member, was involved in designing and developing new JSP pages, HTML pages, and servlets using Java, WebLogic 5.1, 6.1, and 7.1, EJB 2.0, JavaMail, Struts, Servlets, JSP, JMS, XML, HTML, JDBC, SQL, Oracle 8i, and JavaScript.
  • Participated in development of mockup screens and web portals.
  • Updated CSS layouts to reflect new changes as per requirements.
  • Gained experience working with database environments such as Oracle, SQL Server, and MySQL.
  • Engaged in requirement gathering, analysis, design, development, integration, and deployment.
  • Installed and configured WSAD as development environment.
  • Implemented SOAP protocol to handle requests from external systems.
  • Followed coding and documentation standards
  • Extensively used XSL as an XML parsing mechanism for displaying dynamic web pages in HTML format.

Education

Master of Science - Computer And Information System

Wilmington University
New Castle, DE
2021

Skills

  • Salesforce Technologies: Apex Classes & Controllers, Apex Triggers, SOQL, SOSL, Workflows, Process Builder, Flows, Reports & Dashboards, Visualforce Pages & Components, Lightning Aura Component, Lightning Web Component, SOAP, REST web services, Batch Apex, and Custom objects
  • Salesforce Tools: Forcecom Eclipse IDE Plug-in, Forcecom Excel Connector, Forcecom migration tool, Data Loader, Import Wizard, Workbench, Developer Console, Outlook connector, Autorabit
  • Programming Languages: Apex, Java, Java Script, SOQL, SQL
  • Web Development: HTML, HTML 5, XML, XHTML, CSS, Java Script, JSP, Servlets, jQuery, AJAX, Angular JS, Bootstrap JS, Node JS, JSON
  • Databases: Forcecom DB MySQL, Oracle 10g, SQL Server 2008, MySQL, Java DB
  • Build Tools / CI Tools: GIT, Azure DevOps Server, ANT, Maven
  • IDE: Visual Studio Code, Eclipse
  • Methodologies: Agile, Scrum, SDLC
  • Application Servers: IBM WebSphere, Weblogic, Apache Tomcat

Timeline

Salesforce Developer

Lennar Corporation
11.2021 - 07.2024

Salesforce Developer/Administrator

Global Logic - Google
11.2017 - 07.2018

Salesforce Administrator

Magna Info Tech - CA Technologies
09.2016 - 11.2017

Java Developer

TCS
03.2013 - 07.2016

Master of Science - Computer And Information System

Wilmington University

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