Contessa Corsaro
Greenwood,IN
Summary
Motivated professional with abilities and knowledge in preventing critical incidents around water sports and leisure activities. Trained in basic and advanced safety and emergency response techniques. Strong communications and multitasking abilities. Also, organized and responsible when it comes to emergency situations.
Overview
2
2
years of professional experience
Work History
Lifeguard
Greenwood Parks and Recreation
Greenwood, Indiana
05.2022 - 09.2024
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Provided assistance to swimmers of varying skill levels.
- Enforced all safety regulations and posted rules for patrons.
- Assisted with swim lessons for guests and members of the facility.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Responded quickly to medical emergencies in the pool area.
Swim Instructor
Goldfish Swim School
Greenwood, Indiana
07.2023 - 12.2023
- Provided swimming instruction to individuals and groups of all ages.
- Organized lesson plans according to the individual needs of students.
- Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
- Instructed participants on water safety rules and regulations.
- Maintained a clean, safe environment by monitoring the pool deck area before and after lessons.
- Encouraged swimmers to progress through drills while providing positive feedback on their performance.
- Updated records of attendance, skill levels achieved and other relevant information for each student.
- Developed strategies for challenging behaviors exhibited by students during lessons.
- Created weekly lesson plans tailored to the specific goals of each group or individual participant.
- Taught basic survival skills such as floating, treading water, emergency exits from the pool.
- Provided first aid when necessary due to minor injuries sustained during lessons.
Lifeguard
Carefree Pools & Home Care
Greenwood, Indiana
05.2023 - 08.2023
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Provided assistance to swimmers of varying skill levels.
- Enforced all safety regulations and posted rules for patrons.
- Performed regular cleaning and maintenance of pool equipment.
- Responded quickly to medical emergencies in the pool area.
- Provided first aid care to injured patrons before paramedics arrived on scene.
- Observed swimmers from elevated chairs while scanning the entire pool deck.
Customer Service
Upaint Pottery Studio
Greenwood, Indiana
02.2023 - 05.2023
- Answered customer inquiries over the phone and through email.
- Resolved customer complaints regarding services or products in a professional manner.
- Processed orders and tracked shipments to ensure accurate delivery of merchandise.
- Provided customers with product information and resolved their issues in a timely manner.
- Performed data entry tasks related to sales, returns, accounts receivable.
- Handled cash transactions accurately according to established policies and procedures.
- Tracked inventory levels on a daily basis and restocked shelves as needed.
- Developed strategies to increase customer satisfaction levels and loyalty.
Education
High School Diploma -
Franklin Community High School
Franklin, IN05-2024
Skills
- Swim Instruction
- First Aid
- Needs Assessment
- Safety oversight
- Emergency Response
- Pool operations
- Group and individual instruction
- Water Sampling
- Equipment Oversight
- Patron Support
- Lifeguard procedures
- CPR Certified
- Public Safety
References
References available upon request.
Timeline
Swim Instructor
Goldfish Swim School
07.2023 - 12.2023
Lifeguard
Carefree Pools & Home Care
05.2023 - 08.2023
Customer Service
Upaint Pottery Studio
02.2023 - 05.2023
Lifeguard
Greenwood Parks and Recreation
05.2022 - 09.2024
High School Diploma -
Franklin Community High School
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