Victoria Cone
Summary
Proven problem-solver and team collaborator, I enhanced customer satisfaction and exceeded productivity goals at Publix Grocery Store. Demonstrated exceptional attention to detail and organizational skills, mentoring new staff and ensuring efficient transaction processes. Organized and dependable candidate successful at managing multiple priorities.
Overview
3
3
years of professional experience
Work History
Break to Focus on School
Athens, GA
02.2024 - Current
As the Spring 2024 semester came to a close I made the decision to take a break from working to maintain my current GPA and work on transferring over from UNG to UGA.
Cashier/Customer Service Representative
Publix Grocery Store
Dacula, GA And Athens, GA
07.2021 - 02.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
High School Diploma -
Dacula High School
Dacula, GA05.2023
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Dependable and Responsible
- Multitasking Abilities
- Organizational Skills
- Calm Under Pressure
- Organization and Time Management
- Decision-Making
- Problem Resolution
Reading, Art, Camping, and Horse Back Riding
I am an avid reader who enjoys books ranging in genre from poetry to high fantasy. I am enjoy being creative and making art in all its forms. Camping and outdoor activities are something I have participated in since I was a child and find great joy in. In the future I hope to work closely with nature as a wildlife conservationist.
Timeline
Break to Focus on School
02.2024 - Current
Cashier/Customer Service Representative
Publix Grocery Store
07.2021 - 02.2024
High School Diploma -
Dacula High School