John Boyd IV
Montgomery Village,MD
Summary
Well rounded, respectful, and dependable worker applying creative solutions in any position. Being the best is a push to new heights. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Spirited Teaching committed to inspiring personal drive and self-confidence through motivational training and skills development. Employs example-based instruction style to build trust as hands-on leader and guarantee safety of activities. Believes in open, constructive communication between staff and team to set clear goals and build vision of excellence.
Overview
7
7
years of professional experience
Work History
Mechanic
J Boyd And Son's Trucking
2016.01 - Current
- Perform routine maintenance such as changing oil, checking batteries, and lubricating equipment and machinery
- Test drive trucks and buses to diagnose malfunctions or to ensure that they are working properly.
- Adjust and reline brakes, align wheels, tighten bolts and screws, and reassemble equipment.
- Continue weekly maintenance to insure vehicle remains running correctly
Server Shift Leader
TopGolf
2021.09 - Current
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for players.
Coach
Summer Academy Instructor
2022.06 - 2022.08
- Assisted players in setting and achieving personal and professional goals.
- Trained players in proper use of equipment for safety and maximum results.
- Developed relationships with players to provide ongoing support and encouragement.
- Analyzed players feedback to adjust coaching sessions accordingly.
Dining Associate
Asbury Methodist Village
2020.06 - 2022.05
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
- Clean tables or counters after patrons have finished dining.
Shift Leader
Duck Donuts
2019.01 - 2020.05
- Count money and make bank deposits.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Review work procedures and operational problems to determine ways to improve service, performance, or safety.
- Establish standards for personnel performance and customer service.
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Volunteer
Youth Summit
2018.07 - 2018.08
- Analyze member participation or changes in congregational emphasis to determine needs for religious education.
- Schedule special events such as camps, conferences, meetings, seminars, or retreats.
- Publicize programs through sources such as newsletters, bulletins, or mailings.
- Facilitated community outreach to expand participation and support.
- Coordinated with different service providers to meet students individual needs.
Education
Associate of Business Administration - Business
Montgomery College
Rockville, MD05.2023
High School Diploma -
Watkins Mill High School
Gaithersburg, MD06.2019
Skills
- Customer Service Management
- Guest Satisfaction
- Ability to Lift 30 Pounds
- Natural Leadership
- Safety awareness
- Responsible and reliable
Timeline
Coach
Summer Academy Instructor
2022.06 - 2022.08
Server Shift Leader
TopGolf
2021.09 - Current
Dining Associate
Asbury Methodist Village
2020.06 - 2022.05
Shift Leader
Duck Donuts
2019.01 - 2020.05
Volunteer
Youth Summit
2018.07 - 2018.08
Mechanic
J Boyd And Son's Trucking
2016.01 - Current
Associate of Business Administration - Business
Montgomery College
High School Diploma -
Watkins Mill High School
Similar Profiles
MICHAEL GORDONMICHAEL GORDON
TRUCK DRIVER at Riley & Son's TruckingTRUCK DRIVER at Riley & Son's Trucking
Shane O'NeillShane O'Neill
Class 3 Dump Truck Driver at Phill & Son's Trucking Ltd.Class 3 Dump Truck Driver at Phill & Son's Trucking Ltd.
Giovanni CorbachoGiovanni Corbacho
Truck Unloader at Gio & Son's Trucking Corp.Truck Unloader at Gio & Son's Trucking Corp.