Hi, I’m
Katelyn Young
Theater Technician
Mesa,AZ
Summary
Adaptable theater Technician bringing 10+ years of experience controlling sound and lighting in theatre performances, concerts, and festivals. Recognized for achieving technical excellence with each project.
Overview
11
years of professional experience
Work History
Clearwing
Systems Installer
02.2024 - Current
Job overview
- Maintained detailed documentation for each installation, ensuring consistency and quality control.
- Delivered exceptional customer service, addressing any concerns or questions throughout the installation process.
- Provided ongoing maintenance support, ensuring optimal system performance postinstallation.
- Developed customized solutions based on client requirements to ensure seamless integration with existing infrastructure.
- Enhanced system performance by conducting thorough inspections and identifying areas for improvement.
- Managed inventory of tools, equipment, and materials needed for successful installations in various settings efficiently.
Higley Center for the Performing Arts
General Stage Technician
8 2023 - 02.2024
Job overview
- Assist in constructing sets and installing scenery elements as needed.
- Monitor video monitors backstage so that performers can see what is happening onstage while performing.
- Maintain and troubleshoot technical equipment to ensure optimal performance during productions.
- Provide technical support for performers during live performances or recordings.
- Perform regular maintenance checks of all stage equipment before every event or rehearsal session.
- Controlled lights, sound and A/V equipment during live productions.
- Troubleshoot any problems that arise during rehearsals or performances related to sound system setup or operation.
- Ensure that the set is properly lit according to the director's specifications.
- Used appropriate tools and materials in alignment with safety protocols and industry best practices.
Mesa Community College
Technical Support Specialist
10.2017 - 08.2023
Job overview
- Assisted teachers in understanding products, components and systems using technical demonstration.
- Used proactive monitoring procedures and tools to identify problem prevention opportunities.
- Installed and configured hardware, software and components such as computers, television, projectors.
- Responded promptly to service tickets submitted by users experiencing technical difficulties.
- Answered user inquiries to resolve computer software or hardware operation problems.
- Assessed issues to determine appropriate troubleshooting methods for remediation.
- Troubleshot system errors and identified potential solutions.
- Communicated with customers to identify issues, walk through solutions and initiate corrective actions to restore service and functionality.
- Provided comprehensive technical support to customers via telephone, email and chat.
- Documented and updated case notes for each customer and work order.
- Oversaw daily performance of computer/projector systems.
Rhino Staging & Events Production
Stagehand
03.2021 - 03.2022
Job overview
- Ensured that all necessary safety standards were followed while installing equipment.
- Set up and tore down stage sets, lighting, rigging and sound equipment.
- Loaded and unloaded equipment from trucks.
- Adhered to safety protocol in storing, loading and unloading set pieces and stage equipment.
- Inspected cables, wires and rigging points regularly for wear or damage.
- Rigged lights, curtains, scenery and other pieces for shows and events.
- Understood and followed oral and written directions.
- Worked with cross-functional teams to achieve goals.
Higley Center for the Performing Arts
Sub Stage Technician
11.2015 - 11.2019
Job overview
- Assist in constructing sets and installing scenery elements as needed.
- Maintain and troubleshoot technical equipment to ensure optimal performance during productions.
- Controlled lights, sound and A/V equipment during live productions.
- Used appropriate tools and materials in alignment with safety protocols and industry best practices.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Ensure that all necessary supplies are available at each performance site prior to load in time.
- Troubleshoot any problems that arise during rehearsals or performances related to sound system setup or operation.
East Vally Childrens Theater
Assistant Stage Manager
08.2013 - 10.2015
Job overview
- Responded quickly to any emergency situations that may arise on-stage or backstage.
- Helped performers run through warm-ups, scripts and notes.
- Provided support to the Stage Manager during rehearsals and performances.
- Communicated any issues or concerns regarding cast or crew to the Stage Manager immediately.
- Compiled scripts, program notes and other material related to productions.
- Assisted with the preparation of show documents such as prompt scripts, rehearsal schedules, stage diagrams, and run sheets.
- Called out performance technical cues using wireless headsets.
- Organized and maintained props, costumes and set pieces for each production.
Education
Maricopa Community Colleges - Scottsdale Community CollegeScottsdale, AZ
Associate of Arts from Technical Theater
Skills
Customer Support
Cable Management
Equipment Installation
System Testing
Organizational Skills
Time management abilities
Professionalism
Reliability
Technical Troubleshooting
Sound Engineering
Special Effects
Lighting Design
Electrical Wiring
Fly system operation
Rigging Systems
Sound Board Operation
Stage Management
Electrical Equipment Maintenance
Technical Support
Desktop support
Timeline
Systems Installer
Clearwing
02.2024 - Current
Stagehand
Rhino Staging & Events Production
03.2021 - 03.2022
Technical Support Specialist
Mesa Community College
10.2017 - 08.2023
Sub Stage Technician
Higley Center for the Performing Arts
11.2015 - 11.2019
Assistant Stage Manager
East Vally Childrens Theater
08.2013 - 10.2015
General Stage Technician
Higley Center for the Performing Arts
8 2023 - 02.2024
Maricopa Community Colleges - Scottsdale Community College
Associate of Arts from Technical Theater