Overview

Work History

Education

Skills

Timeline

KAJ SIMONSEN

Overview

years of professional experience

Work History

Retail Sales Associate

Sports Basement

02.2023 - Current

Provide WOW customer service to each customer by being friendly, engaging, and knowledgeable about our products
Became a level 4 due to my strong knowledge of our POS systems and high level of responsibility and professionalism
Promoted to training lead because of my strong understanding of Sports Basement's values and ability to communicate well with my peers
Use my knowledge and passion for sports to assist customers in the Team Sports department
String tennis and badminton rackets with efficiency and precision

Soccer Coach

East Bay Eclipse Soccer Club

11.2022 - Current

Create and implement training and game plans for a competitive youth soccer team
Communicate with other coaches and parents to provide fun, safe and effective playing and learning environments
Teach life lessons and values through sport e.g. teamwork, commitment, and discipline

Account Coordinator + Account Planner, Media Sales

Spectrum Reach

09.2019 - 09.2022

Promoted from Account Coordinator to Account Planner after 2 years in coordinator role
Assisted sales team with post-sale implementation and pre-sale strategy
Managed ad campaigns for key high-revenue accounts
Provided campaign reporting verbally in meetings and created visual representations
Communicated clearly with internal teams and clients both via email and phone
Worked cross-functionally with multiple different departments such as finance, marketing, traffic, and sales leadership
Demonstrated leadership with new hires by assisting in the training process
Learned new software programs quickly
Excelled in a high stress environment

Sales and Marketing Intern

Gameday Souvenirs

03.2019 - 07.2019

Sold merchandise at various collegiate sporting and school events
Provided excellent customer service to hundreds of shoppers in a fast-paced environment
Contributed feedback to improve our sales and customer engagement at event recap meetings
Created new social media marketing plan to improve online presence and boost sales
Designed graphics for merchandise via Adobe Illustrator

Intramural Official

Cal Poly ASI

09.2014 - 12.2018

Officiated organized intramural sport games for my college peers
Mediated emotionally charged situations between players
Communicated between players, coaches and fans to resolve conflict
Made quick decisions in high-stakes situations