KAJ SIMONSEN
Overview
11
11
years of professional experience
Work History
Retail Sales Associate
Sports Basement
02.2023 - Current
- Provide WOW customer service to each customer by being friendly, engaging, and knowledgeable about our products
- Became a level 4 due to my strong knowledge of our POS systems and high level of responsibility and professionalism
- Promoted to training lead because of my strong understanding of Sports Basement's values and ability to communicate well with my peers
- Use my knowledge and passion for sports to assist customers in the Team Sports department
- String tennis and badminton rackets with efficiency and precision
Soccer Coach
East Bay Eclipse Soccer Club
11.2022 - Current
- Create and implement training and game plans for a competitive youth soccer team
- Communicate with other coaches and parents to provide fun, safe and effective playing and learning environments
- Teach life lessons and values through sport e.g. teamwork, commitment, and discipline
Account Coordinator + Account Planner, Media Sales
Spectrum Reach
09.2019 - 09.2022
- Promoted from Account Coordinator to Account Planner after 2 years in coordinator role
- Assisted sales team with post-sale implementation and pre-sale strategy
- Managed ad campaigns for key high-revenue accounts
- Provided campaign reporting verbally in meetings and created visual representations
- Communicated clearly with internal teams and clients both via email and phone
- Worked cross-functionally with multiple different departments such as finance, marketing, traffic, and sales leadership
- Demonstrated leadership with new hires by assisting in the training process
- Learned new software programs quickly
- Excelled in a high stress environment
Sales and Marketing Intern
Gameday Souvenirs
03.2019 - 07.2019
- Sold merchandise at various collegiate sporting and school events
- Provided excellent customer service to hundreds of shoppers in a fast-paced environment
- Contributed feedback to improve our sales and customer engagement at event recap meetings
- Created new social media marketing plan to improve online presence and boost sales
- Designed graphics for merchandise via Adobe Illustrator
Intramural Official
Cal Poly ASI
09.2014 - 12.2018
- Officiated organized intramural sport games for my college peers
- Mediated emotionally charged situations between players
- Communicated between players, coaches and fans to resolve conflict
- Made quick decisions in high-stakes situations
Education
Bachelor of Science - Recreation, Parks, And Tourism Administration, Concentration in Sports Management
California Polytechnic State University, San Luis Obispo
DIS Copenhagen
Study AbroadHigh School Diploma -
Acalanes
Lafayette, CASkills
- Customer service
- Written and verbal communication
- Software programs
- Shopify, POS, Microsoft Office, Salesforce
- Professionalism
- Reliability
- Product knowledge
- Sales
Timeline
Retail Sales Associate
Sports Basement
02.2023 - Current
Soccer Coach
East Bay Eclipse Soccer Club
11.2022 - Current
Account Coordinator + Account Planner, Media Sales
Spectrum Reach
09.2019 - 09.2022
Sales and Marketing Intern
Gameday Souvenirs
03.2019 - 07.2019
Intramural Official
Cal Poly ASI
09.2014 - 12.2018
Bachelor of Science - Recreation, Parks, And Tourism Administration, Concentration in Sports Management
California Polytechnic State University, San Luis Obispo
DIS Copenhagen
High School Diploma -
Acalanes
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