Alecs Medina
Los Angeles,CA
Summary
An honest and hardworking individual with strong people skills and the patients needed to make sure everyone gets home happy. Prioritizes making a good working environment to help my peers and maintain good relation with consumers or potential distributors to insure long lasting strong relationships.
Overview
8
8
years of professional experience
Work History
Business Consultant
L&O Consulting
04.2020 - Current
- Developed business strategies by conducting comprehensive market research and competitor analysis.
- Delivered successful projects within tight deadlines, ensuring consistent client satisfaction and timely project completion.
- Increased client satisfaction by implementing tailored solutions for their unique business needs.
- Established strong client relationships through excellent communication and negotiation skills to secure long-term contracts.
- Developed complete business plans and operational strategies for new and existing business.
Personal Shoper
Instacart
06.2019 - 01.2020
- Resolve complaints and issues involving both customers and employees
- Make sure to keep a neat and organized station
- Effectively communicate with the customer in order to insure highest level of customer service
- Stayed current on available products, store promotions and customer service policies to better assist with any need
- Guarantee the check out process runs smoothly
Office Assistant
The Vitiligo & Pigmentation Institute Of Southern
05.2018 - 06.2018
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
- Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
- Executed record filing system to improve document organization and management
- Made sure to always be on time and look prestantable
Key Holder
2XU
05.2017 - 06.2019
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising
- Oversaw store operations by counting cash drawers, reviewing equipment to ensure functioning and providing leadership
- Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance
Key Holder
Charlotte Russe
11.2015 - 12.2016
- Effectively analyzes business critical reports and utilizes this information to problem solve, make decisions and drive sales
- Mentored 5-member sales team in applying effective sales techniques and delivering top-notch customer service
- Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage
- Recruited, hired and trained over 10 new team members in a year
- Educated staff on strategies for handling difficult customers and challenging situations
Sales Associate
Travis Mathew
02.2018 - 07.2018
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Engaged with customers to effectively build rapport and lasting relationships
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Maintained organized, presentable merchandise to drive continuous sales
Education
Some College (No Degree) -
Santa Monica College
Santa Monica, CAHigh School Diploma -
Beverly Hills High School
Beverly Hills, CA5 2017
Skills
- People skills
- Problem-Solving
- Client Relationships
- Integrity and Honesty
- Attention to Detail
- Data Analysis
Timeline
Business Consultant
L&O Consulting
04.2020 - Current
Personal Shoper
Instacart
06.2019 - 01.2020
Office Assistant
The Vitiligo & Pigmentation Institute Of Southern
05.2018 - 06.2018
Sales Associate
Travis Mathew
02.2018 - 07.2018
Key Holder
2XU
05.2017 - 06.2019
Key Holder
Charlotte Russe
11.2015 - 12.2016
Some College (No Degree) -
Santa Monica College
High School Diploma -
Beverly Hills High School