Customer-focused professional with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Manager (Part-time/ Remote)
Sentry Security Service
02.2024 - Current
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Remote Creative Director and Management Assistant
Sissy Light
01.2022 - 02.2024
Enhanced brand recognition by developing innovative marketing campaigns and visually compelling designs.
Streamlined creative processes for improved efficiency and team productivity.
Led cross-functional teams to deliver high-quality creative assets on time and within budget constraints.
Increased customer loyalty through the development of personalized relationships with clients.
Travel Nanny
Southern Grace Nannies
08.2020 - 02.2023
Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Receptionist
A+ Tutoring Center
08.2021 - 12.2022
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
Bachelor of Science - Psychology
Texas A&M University
College Station, TX
12.2022
Skills
Marketing
Performance Management
Operations Management
Verbal and written communication
Task Prioritization
Reliability
Hobbies
Skiing
Reading
Needlepointing
Timeline
Manager (Part-time/ Remote)
Sentry Security Service
02.2024 - Current
Remote Creative Director and Management Assistant
Sissy Light
01.2022 - 02.2024
Receptionist
A+ Tutoring Center
08.2021 - 12.2022
Travel Nanny
Southern Grace Nannies
08.2020 - 02.2023
Bachelor of Science - Psychology
Texas A&M University
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