Sabrina Frost
Moscow,ID
Summary
Results-driven Employee, excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.
Overview
4
4
years of professional experience
Work History
Housekeeper
Roadway Inn
02.2022 - 07.2022
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
Cashier & Floor Worker
Cloninger Grocery
04.2021 - 12.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Bartender
Southfork Saloon
03.2021 - 05.2021
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Crew Team Member
Dairy Queen
03.2018 - 12.2018
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
- Resolved customer complaints quickly and professionally, ensuring repeat patronage.
- Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
- Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
Education
GED -
Arlington High School
Arlington, OR01.2023
Skills
- Guest Relations
- Customer Service
- Hospitality Background
- Teamwork and collaboration
- Attention to detail
- Sales Expertise
- Time Management Skills
- Cash Handling Expertise
Timeline
Housekeeper
Roadway Inn
02.2022 - 07.2022
Cashier & Floor Worker
Cloninger Grocery
04.2021 - 12.2021
Bartender
Southfork Saloon
03.2021 - 05.2021
Crew Team Member
Dairy Queen
03.2018 - 12.2018
GED -
Arlington High School
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