Motivated and personable business professional with extensive management experience, versatile skills, and a track record of accomplishments. Experienced nurse aide providing hands-on patient care in hospital and private practice settings. Expertise in reviewing provider medical records for HEDIS data and processing invoices for payment to vendors. Excels at coordinating and monitoring quality improvement and organizational projects from start to finish, ensuring compliance with NCQA requirements. Exceptional communication skills, both verbal and written, enable effective collaboration with professionals at all levels. Highly skilled in documentation, time management, and handling sensitive data. Known for adaptability and ability to work independently or as part of a team, consistently demonstrating professional judgment in Healthcare Effectiveness Data and Information Set (HEDIS) data collection and abstraction. Strong computer skills, including proficiency in Microsoft Office, contribute to driving positive outcomes in conflict resolution and problem-solving situations.